Harriet was incredibly patient and helpful, we had lots of changes and they were all sorted without any fuss. Ultimately, the clients booked because everything was perfect, just as they wanted it....
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Köpdatum: 10/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Ease of booking and brilliant staff
Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Köpdatum: 12/06/2026
0
Dela
MB
Mrs Annette Ball
Feefo-verifierat
3 months ago
Vad Mrs Annette Ball sa om Kuoni:
Was not told important information prior to booking
Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Köpdatum: 10/06/2026
0
Dela
MT
Mrs Treena Turner
Feefo-verifierat
FRA
3 months ago
Vad Mrs Treena Turner sa om Kuoni:
Michelle was very helpful in assisting with the booking process
Samuel
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Köpdatum: 08/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
The reason I am not giving 5 stars is because, the detailed holiday itinerary/ confirmation that are sent are not consistent in showing agreed/finalised details. The room types that appear vary from...
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Cheryl
Kuoni
3 months ago
Thank you for your feedback on your recent booking. We understand your points regarding the confirmations as this isn't ideal and not consistent with our paperwork. I believe your travel expert is working on this for you and will resend it to you at the standard reflective of Kuoni and we will keep working with you until this until you have the confirmation that is a good standard. Thank you for booking your holiday with Kuoni and please let us know how we can continue to help.
Köpdatum: 04/06/2026
0
Dela
MS
Mrs Pauline Stubbs
Feefo-verifierat
GBR
3 months ago
Vad Mrs Pauline Stubbs sa om Kuoni:
Great staff, warm and welcoming. Nothing is too much trouble - to ensure you get the holiday you want.
Alex
Kuoni
3 months ago
Pauline, thank you for your kind words . Its always a pleasure to help you plan your next adventure , I am excited to hear all about this next one !
Many thanks
Alex Killeen
Store Manager
Köpdatum: 11/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Kelly at Kuoni listened and made suggestions re our trip (safari) . Very knowledgeable and has put together a great experience for us . Lovely lady to speak to and feel safe in her hands as we are in...
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Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Köpdatum: 30/05/2026
0
Dela
MT
Mr Paul Thompson
Feefo-verifierat
GBR
3 months ago
Vad Mr Paul Thompson sa om Kuoni:
Friendly and knowledgable staff. Gave us a few really good options. Difficult to choose
Melissa
Kuoni
3 months ago
Hi Paul and Debra,
Thank you for booking with us again and sending in your lovely comments. Malaysia is going to be fantastic, please let us know if there is anything you need at any stage.
Kind regards
Melissa
Köpdatum: 04/06/2026
0
Dela
MS
Mr Lalit Shah
Feefo-verifierat
GBR
3 months ago
Vad Mr Lalit Shah sa om Kuoni:
Michelle dealt with the process along with Lucy , both of them are very good
Lucy
Kuoni
3 months ago
Dear Client
Thank you for your 5* review and kind comments about the service you received in store. I will be sure to pass your comments onto Michelle. We're glad that we could help you once again.
Best wishes
Lucy Hughes
Store Manager
Köpdatum: 09/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
All the staff I spoke to were helpful and informative ! Helped us to clarify what we wanted for our holiday .
Thank you .
Dessa märkningar verifierar att Kuonis miljöpåståenden är tydliga och korrekta, så att du kan vara säker på att du handlar på ett hållbart sätt. Utvecklad i samarbete med Ethy.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
