Helen is very welcoming, knowledgeable, offers advice but is not overpowering.
These questionnaires are tedious! Maybe necessary but they are not enjoyable in the slightest!
Matt
Kuoni
3 months ago
Thank you so much for your review. I wanted to thank you for taking the time to send us your feedback on your recent holiday experience with Kuoni which will be shared with your Personal Travel Expert.
We are however sorry that you find the questionnaires tedious as they are indeed important for us as the responses we receive from our customers is highly valuable to us.
We look forward to assisting you with your future travel plans.
Köpdatum: 15/06/2026
0
Dela
MB
Mr David Barke
Feefo-verifierat
GBR
3 months ago
Vad Mr David Barke sa om Kuoni:
Started of with your call centre, but not sure about a couple of things . So went to your Milton Keynes branch . Rickie the manager there was brilliant. Went through everything and also came up with...
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Köpdatum: 20/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Your employee Lydia Hardman was excellent - she rescued the situation and went the extra mile. So we are back with Kuoni after a long gap when nobody made that effort.
Alex
Kuoni
3 months ago
Thank you for your wonderful feedback.
We're delighted to hear that Lydia provided such excellent service and was able to rescue the situation when it mattered most. Going the extra mile for our customers is exactly the level of care we strive to deliver, and it's fantastic to know that Lydia's dedication made such a positive difference to your experience.
It means a great deal to us that you've chosen to return to Kuoni after a long gap, and we're thrilled to have regained your confidence. I'll be sure to share your kind comments with Lydia and the team.
We look forward to helping you create many more memorable holidays in the future.
Kind regards,
Alex
Store Manager
Köpdatum: 16/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
From our first conversation to finally booking the holiday, Gemma was fantastic. She listened to our wish list and explored all avenues even ones which we hadn’t considered, due to her own holiday...
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Holly
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Köpdatum: 20/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
James
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Louise who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Köpdatum: 01/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Had an excellent service from Jane Case, she went above and beyond to arrange the perfect holiday for our mutual customers 30th Wedding Anniversary to St Lucia. Nothing was any problem even when I...
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Köpdatum: 20/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
James
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Köpdatum: 19/06/2026
0
Dela
MH
Mr Michael Herrington
Feefo-verifierat
GBR
3 months ago
Mark
Kuoni
3 months ago
Thank you for you Positive review Michael Always happy to help you with your Cruise Holidays. Thank you again Mark
Köpdatum: 19/06/2026
0
Dela
MJ
Mr Peter Jeffrey
Feefo-verifierat
CAN
3 months ago
Vad Mr Peter Jeffrey sa om Kuoni:
Just wish that you could take credit cards from Canada.
Leigh
Kuoni
3 months ago
Hello Mr Jeffrey,
Thank you so much for your 5* review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards
Leigh, Kuoni Southampton.
Köpdatum: 13/06/2026
0
Dela
MJ
Mr Steven Jackson
Feefo-verifierat
GBR
3 months ago
Vad Mr Steven Jackson sa om Kuoni:
Bekki Turner always a pleasure to deal with has learnt what we like and tailored recommendations to suit our plans
Alex
Kuoni
3 months ago
Thank you for your wonderful feedback, Mr Jackson.
We're delighted to hear that Bekki has taken the time to understand your preferences and travel style, enabling her to provide tailored recommendations that perfectly suit your plans. Building strong relationships with our customers and delivering personalised service is something we pride ourselves on, so it's fantastic to know Bekki has made such a positive impression.
Kind regards
Ale Killeen
Store Manager
Dessa märkningar verifierar att Kuonis miljöpåståenden är tydliga och korrekta, så att du kan vara säker på att du handlar på ett hållbart sätt. Utvecklad i samarbete med Ethy.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
