I don't normally leave reviews! One product arrived with a slight amount of damage, resolved the issue with great support. About to place another order after another retailer let me down!
You needed to communicate with your customers.you CA not use the covid situation as an excuse. You are either open for business or not.
Vickie
Kitchen Knives
6 years ago
Thank you for taking the time to leave feedback for us, we are very much open for business. However we are only a small business and we have had to make changes to allow us to continue to trade currently, in some instances that has led to things taking a little longer so I am sorry we didn't live up to your expectations.
Works well, handles nicely, I hope its longevity is good.
Köpdatum: 06/05/2020
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Dreadful let down, very bad service and nothing from you to say there was a problem only when I emailed did any response happen.
Vickie
Kitchen Knives
6 years ago
Thank you for taking the time to leave feedback for us, I am sorry we let you down on this occasion. With our best efforts sometimes things do go wrong and when you contacted us we did our best to put this right.
Excellent service with fast delivery and good communication. Best Prices I personally have come across for knives of this quality
Produktomdömen
Köpdatum: 06/05/2020
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Kitchen Knives:
The delivery was great,. Unfortunately one of the knives already has rust spots at the bottom of the blade, I am looking for a replacement and will be in contact
Ione of the items out of stock, been waiting for the promised refund for over 6 weeks.
Vickie
Kitchen Knives
6 years ago
Thank you for taking the time to leave us feedback. I am sorry that there was a delay with the refund and hope that this has been sorted out for you now.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.