We will look to stay with Kia insurance in the future as when I had a little bump there were helpful and efficient and had good communication
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
excellent all round service.
Excellent service and would recommend kia care .
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
A good service. Good communication and updates. Hire car was appropriate in size and was delivered on time.
Yes I would use them again.
0
Dela
YV
Yvonne
Feefo-verifierat
London
8 years ago
Vad Yvonne sa om Kia Car Insurance & Accident Aftercare:
Good workmanship and handled my affairs from start to finish in a manner
They were professional in their approach & appeared very experienced in the field
I would recommend them to friends/family's
0
Dela
KA
Karen
Feefo-verifierat
Nottingham
8 years ago
Vad Karen sa om Kia Car Insurance & Accident Aftercare:
Poor customer service
I was given a car that needed air in 2 tyres. It also had no liquid in the windscreen washer. I contacted Kia and they advised me that they would contact me with tyre pressures and I’m still waiting....
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Anwen L
Kia Car Insurance & Accident Aftercare
8 years ago
Hi,
We're very sorry to hear that the service you received was not to our usual standards. I have notified our Customer Experience Team who will look into this and get in contact with you to discuss further.
0
Dela
RA
Rachel
Feefo-verifierat
8 years ago
Vad Rachel sa om Kia Car Insurance & Accident Aftercare:
Straightforward and helpful service and approach to dealing with my claim. The accident was very stressful and Kia took the stress off our hands. Thank you
0
Dela
LA
Laura
Feefo-verifierat
8 years ago
Vad Laura sa om Kia Car Insurance & Accident Aftercare:
Great service but need to regularly update on status
Great service, everything was taken care for me. The only think I would have liked was regular updates but I had to call them myself periodically. Car they supplied wasn't similar to my car (small...
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0
Dela
AN
Andrew
Feefo-verifierat
West Midlands
8 years ago
Vad Andrew sa om Kia Car Insurance & Accident Aftercare:
prompt fast service
The process from the start has been excellent and the communciation keeps you infromaed of every step or any potentila changes that may occur with the claim.
I had an issue with the car days after...
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0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Still waiting to find out what is happening with my claim.
Communication - I still don't know what is happening? Hopefully solicitors are involved as no one has told me anything.
Car came back, used up all my petrol. First thing I had to do was fill it...
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0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
They dealt with us quickly and gave us a hire car . We were only without a car for one day
They also kept us jp to speed with what was happening to our car
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.