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Omdömen för Kelvin Francis Ltd | Kundtjänstomdömen för {{merchantUrl}} | Feefo

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Mrs Reid

Caerphilly

3 years ago

Vad Mrs Reid sa om Kelvin Francis Ltd:

Very professional extremely helpful thank you to all the staff

Matthew

Kelvin Francis Ltd

3 years ago

Dear Mrs Reid, Thank you for entrusting us with the sale of your parent's former family home. We are pleased that it concluded swiftly. Regards, Tony.

Mrs Makela

4 years ago

Vad Mrs Makela sa om Kelvin Francis Ltd:

Quick response and they kept us updated all the time.

Matthew

Kelvin Francis Ltd

4 years ago

Thank you very much for your review. We are glad to hear that you were happy with our service - Matt

Miss Page

4 years ago

Vad Miss Page sa om Kelvin Francis Ltd:

I bought my property through Kelvin Francis and they were excellent. They replied to my enquiries promptly and were very helpful. Barbara was my main contact and she was brilliant! I would highly...

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Matthew

Kelvin Francis Ltd

4 years ago

Thank you for your kind words and we hope you enjoy your lovely new home - Jan

Betrodd kund

4 years ago

Extremely helpful and diligent at all times

Yes outstandingly professional

Matthew

Kelvin Francis Ltd

4 years ago

Thank you for your your 5 star review, it was a pleasure to act for you in the sale, wishing you both many happy years in your beautiful new home - Matt

Dr & Dr Scott

4 years ago

Vad Dr & Dr Scott sa om Kelvin Francis Ltd:

Outstanding service and support

Great strategy outstanding personal support and service. Excellent communication and prompt chasing of outstanding actions

Matthew

Kelvin Francis Ltd

4 years ago

Thank you for your kind comment. Enjoyed working closely with you and your solicitor to get over the line. Best wishes for your early retirement and your yachting adventures - Tony.

Betrodd kund

4 years ago

Professional

Professional estate agent who worked hard to achieve a sale of our property. Many thanks

Matthew

Kelvin Francis Ltd

4 years ago

Thank you for your kind feedback. So pleased that your sale completed in time for for your retirement plan. Best wishes for the future - Tony.

Mr and Mrs Bulley

4 years ago

Vad Mr and Mrs Bulley sa om Kelvin Francis Ltd:

Professional and Efficient

Professional and efficient service from our first encounter. Excellent communicators, leaving us confident as to what was happening when. Thanks to the whole team, but particularly Jan and Barbara.

Matthew

Kelvin Francis Ltd

4 years ago

Thank you for you kind words, but also thank you for your patience as well. Having a chain that spanned to America was certainly a challenge but the main thing is we got the right result in the end. Best wishes and have a great Christmas and New Year. Jan.

Mr Evans

Cardiff

4 years ago

Vad Mr Evans sa om Kelvin Francis Ltd:

Excellent service on house sale.

Polite and efficient. Good market knowledge.

Matthew

Kelvin Francis Ltd

4 years ago

Thank you for taking the time to add a review and for you kind comments. The response when launching your family home was emphatic, as we expected and thanks again for giving us the opportunity to sell such a unique home - Jan

Betrodd kund

4 years ago

Great team let down by their Branch Manager

I wasn’t overly impressed, the branch manager didn’t connect or make any effort- I felt quite dismissed by him. We had to deal with him as he made a point of stating the property was his listing yet...

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Matthew

Kelvin Francis Ltd

4 years ago

I am sorry that you felt that you had not received personal feedback from the Valuer in this instance, but in this particular case, it was closing an estate and we were dealing with Solicitor/Executors, so inevitably matters were extended and there were delays. These however, we think you will agree, were dealt with by our Sales Progression Manager, efficiently, and sensitively. We do point out in our letter confirming the sale to a Purchaser, that the sales procedure will be dealt with by a specialist Sales Progression Manager, who will consult with the Valuer on any contentious or complex matters. However, unfortunately, because I have a large number of Clients and many demands required in running a busy practice, I cannot always be immediately available to all Purchasers. I would therefore ask for your understanding in this and in every other way, trust that you were happy with the way you were dealt with. I wish you many happy years in your new home, Tony.

Betrodd kund

4 years ago

Ah yes… procedure!! Thanks for pointing that out, I forgot that because procedures were in place you were unable to provide a personalised service or even answer any of my calls. Like I said, the team were a credit, good job you have them

Prof & Mrs Karihaloo

4 years ago

Vad Prof & Mrs Karihaloo sa om Kelvin Francis Ltd:

Kelvin Francis and particularly Tony Felici is a class Real Estate Agency

Kelvin Francis Agency in general, but Mr Tony Felici in particular, are very thoughtful and polite and take into consideration the wishes of the vendor. They are not pushy but listen to the vendor....

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Matthew

Kelvin Francis Ltd

4 years ago

Thank you for your kind feedback and I am pleased matters progressed and that you are now joining your children and grandchildren in London - Tony

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