Very disappointing.
Received a bottled water cooler 1 week ago, it leaked overnight and called in the AM to report the fault. Was informed this would take 3 working days for someone to come out but...
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Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Eden Springs Customer Services Team
0800 804 8474
Produktomdömen
0
Dela
TC
Trusted Customer
6 years ago
Köpdatum: 21/09/2018
Vad Trusted Customer sa om Kafevend:
Worst experience any body can have.
Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
By ensuring they deliver the items to the correct place and if they are not sure the delivery driver should ask. When I ordered the items I especially requested that they deliver to me. There were...
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Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Having placed an order for Eden Springs water cooler system on the Friday, the kit was delivered on the Monday (ie next working day). Brilliant service
Was a good service, I was a little disappointed that we pay for Prime and it is supposed to be next day delivery which should have been on the Monday and they did not arrive until the Tuesday.
Other...
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Produktomdömen
0
Dela
TC
Trusted Customer
6 years ago
Köpdatum: 08/08/2018
Vad Trusted Customer sa om Kafevend:
Terrible customer service
Produktomdömen
Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
