Joe Browns Omdömen

Thank you for your comments which on Feefo. We were sorry to see your comments about the quality of the Summer Dress and the problem you had with the fasteners and straps. You raised a number of very important points which I have passed through to the QC department and buying teams. We are currently finalising selection for future seasons so your comments will be most helpful. Again we apologise for the time you had to wait for this item and then to find the fasteners were not strong was just a further disappointment. Thank you again for your comments and for your order. Kind regards. Tony Brown

Thanks for taking the time out to leave us your feedback. We are truly sorry for the long delay endured since placing your order for the Summer Days Dress. Unfortunately, we had great difficulty with the overseas shipping of this item, and since placing the purchase order with our supplier there were various changes to the delivery date. As we were unable to advise our customers of a definite date, and as the due in date for the shipment was set back on several occasions, we did not want to send out correspondence with inaccurate information, so please do accept our sincerest of apologies for any disappointment caused due to a lack of information. Your feedback has been passed on to the Buying Team for their consideration in the future, and please do accept our apologies not only for the delay, but also the inconvenience caused. We can only hope your recent experience won’t have reflected upon Joe Browns too badly. Kind regards Zoe Roberts.