Very professional service, i am very happy with everything i have bought from jewellery maker. I have been a member for many years, love your programmes on television and love the products you sell
Except for the fact that they do answer queries, I am more and more disappointed in the service. Delivery time has become ridiculously long. I have to contact them nearly every time I place an order...
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Klaudia - Help Team
JewelleryMaker
7 months ago
Hi,
Thank you for your review.
We’re sorry to hear about your frustration with the delivery. We can confirm that your parcel was handed over to Royal Mail on 20 January, and once items are with Royal Mail, delivery is usually made within 48 hours. We kindly recommend checking any safe places around your property, as well as with neighbours or other household members.
As Royal Mail require 15 working days to pass from the dispatch date before an investigation can be raised, please contact us this Friday, 6 February, if the parcel hasn’t been found.
We’re sorry for the inconvenience caused and appreciate you taking the time to share your feedback. If there’s anything else we can assist you with in the meantime, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Köpdatum: 16/01/2026
0
Dela
KW
kim winder
Feefo-verifierat
GBR
7 months ago
Vad kim winder sa om JewelleryMaker:
Even allowing for Christmas and New Year, JM let's itself down badly with delivery times.
Produktomdömen
Köpdatum: 09/01/2026
0
Dela
KW
kim winder
Feefo-verifierat
GBR
7 months ago
Vad kim winder sa om JewelleryMaker:
good call centre
Produktomdömen
Köpdatum: 07/01/2026
0
Dela
Betrodd kund
Feefo-verifierat
7 months ago
the service given by this company is always quick and efficient. always well informed, well priced and great delivery. will always recommend.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website