As usual a good service, right from the information given from the presenters, and very helpful call centre, and always good communication via emails which keep you updated.
I’ve been shopping at JM since the early days. The gems are lovely and I love hearing all the stories of their finds.
The amount of findings available is enormous and precious metal prices are very...
Easy online service. The only reason I have only given av3 star is because the delivery service has deteriorated quite significantly over the last few months.
Slow packing and even slower delivery, JM getting worse with these, and the prices of the products getting very expensive
Produktomdömen
Jayne
JewelleryMaker
7 months ago
Hello,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.
The quality of our products is very important to us, and your feedback has therefore been passed over to the relevant members of our team to be looked at further. In the meantime, you are of course welcome to return your purchase, and we will be happy to process a refund for you.
Please do not hesitate to contact us should you haveany further queries.
Kind regards,
JM.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website