Generally a very good service only had a few issues but I do buy a lot so sometimes it is expected and most problems seem to be dealt with very quickly.
Most annoying issue is the quality of the...
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Produktomdömen
Köpdatum: 01/09/2013
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Good quality products at very competitive prices
Produktomdömen
Jewellery Maker
JewelleryMaker
13 years ago
We are pleased to hear that you are happy with the service you have received. In regards to the product itself, we are sorry that this did not meet our usual standard. Please feel free to return this to us under our 30 day money back guarantee policy, and we will be able to issue a refund for this.
Kyle - Help Team
www.Gemporia.com
Köpdatum: 01/09/2013
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Items are very hard to resist and operators are very helpful
Emailed to say it was being picked up on the Monday and I would receive it on Tuesday. I had to phone cust services twice to get things sorted and I eventually received it on Thursday. Premium...
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Jewellery Maker
JewelleryMaker
13 years ago
Thank you for your review regarding your recent feedback. We apologise that your order didn't get to you within the recommended time frame. After speaking to one of our help team members we hope you are happy with how the issue has been resolved and please be assured that this has been escalated to the courier that we use for our premium delivery service.
Kind regards
Claire - Help Team
www.gemporia.com
Too many part picks yet may have added other items as basket fillers but no chance to alter.
Produktomdömen
Betrodd kund
13 years ago
See above
Jewellery Maker
JewelleryMaker
13 years ago
We are sorry to hear that you have received a couple of part pick recently. This is not something that should be happening, and we have passed your comments on to our warehouse in order to investigate this further.
We are pleased that the issue with this item could be resolved and that you have now received the replacement for this and a refund for the original.
Kyle - Help Team
www.Gemporia.com
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website