I am always happy with the service from JM But now because of the increase in the postage I have cut back on my shipping only getting what I really need. I understand because of the new duties but...
The service is always first class. If you are not happy with something it is easy to return and refund. The App is easy to use and set up.
Klaudia - Help Team
JewelleryMaker
16 days ago
Hi Karen,
Thank you for your review.
We’re delighted to hear that you’re so pleased with our first-class service and that you find our returns process and app easy to use. We truly appreciate your kind feedback and continued support.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Great customer service when have had to contact them, very helpful and efficient. Items arrive pretty reasonable time from UK considering have to go through customs and postal service.
Klaudia - Help Team
JewelleryMaker
18 days ago
Hi,
Thank you for your review.
We’re delighted to hear that you’ve been so pleased with our customer service and that our team has always been helpful and efficient when you’ve contacted us. We’re also pleased to hear that your orders have been arriving within a reasonable timeframe, especially considering the additional customs and postal processes involved.
We really appreciate your continued support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website