Our third party warehouse had an issue with FedEx early January for shipments to USA. The warehouse packed and picked your order on 9th January, the day of your order, however your order didn’t get accepted by them as the required information by FedEx had changed.
Your order was then over looked and was human error. We will get your order sent today via DHL which will take two days.
Sincere apologies for the oversight.
Jonathan
Jersey Pottery
7 years ago
Email from Eileen Frack Friday 01/02/19
Thanks so much for the quick response. I already have notification from DHL for delivery on Monday!!! Super job!!!
Then Tuesday All set - dishes arrived safely - thanks so much!
We are glad we sorted out your order and hope you enjoy your Jersey Pottery purchase for many years to come.
Our third party warehouse had an issue with FedEx early January for shipments to USA. The warehouse packed and picked your order on 9th January, the day of your order, however your order didn’t get accepted by them as the required information by FedEx had changed.
Your order was then over looked and was human error. We will get your order sent today via DHL which will take two days.
Sincere apologies for the oversight.
Jonathan
Jersey Pottery
7 years ago
Email from Eileen Frack Friday 01/02/19
Thanks so much for the quick response. I already have notification from DHL for delivery on Monday!!! Super job!!!
Then Tuesday All set - dishes arrived safely - thanks so much!
We are glad we sorted out your order and hope you enjoy your Jersey Pottery purchase for many years to come.
Quality piece of original pottery that matches Jersey Pottery's description accurately. We are using it as a utensil holder, which, unlike many others advertised, is tall enough and safe for long...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
