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Omdömen för itravel2000.com | Kundtjänstomdömen för {{merchantUrl}} | Feefo

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Betrodd kund

11 years ago

For the last 10 years I have been a very satisfied customer with itravel, whenever…

For the last 10 years I have been a very satisfied customer with itravel, whenever possible I always recomend their services to all my friends.

Betrodd kund

11 years ago

Call Centre Booking Review

Joe Pezullo was extremely informative, professional and efficient! We will definitely book with Joe in the future!

Trusted Customer

Peterborough

11 years ago

Vad Trusted Customer sa om itravel2000.com:

Trip to Huatulco Mexico

We Booked our trip with itravel2000 for April 2015 . The service as always was the best . Shawn Siddiqi was the agent that took care of us. He was very knowledgeable and informative he made sure...

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Trusted Customer

Cambridge

11 years ago

Vad Trusted Customer sa om itravel2000.com:

ladies baseball team gone wild in Varadero Cuba

We booked thru I travel for 8 women, we had a fantastic time, our service was a great experience and would certainly use ITravel again to book future trips. A few coupons to help save us a few bucks...

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Trusted Customer

11 years ago

Vad Trusted Customer sa om itravel2000.com:

Amazing!

Fast, helpful, professional! Booked our trips with ease! Have used many times and would use again!

Betrodd kund

11 years ago

We wont be back....

We travel a fair bit, one or two 7-14 day trips per year. We had been using you guys and received a "special discount offer" in the mail a few months back. The letter said we could save $260/person...

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Customer Care

itravel2000.com

11 years ago

Thank you for your feedback. The invoice number appears to be for a flight that you have booked, the discounts were only applicable on pre-packages with itravel2000. We understand there is an asterisk * next to the discount amount and a note that says per person. This is absolutely a printing error and the discounts are per booking. I completely understand your concerns but we are not able to offer any refunds, in the event of printing errors, we do reserve the right to revise or with draw these codes at any time with out prior notice. We sincerely apologize about any inconvenience this may have caused. Regards, Customer Care Team

Betrodd kund

11 years ago

WOW are you for real??? First the flight you saw booked was a different booking, this was a $5000 Mexico vacation was trying to book (booked it with a competitor after). Second, I don't care if it was "a printing error". When a price is posted on marketing material it should be honoured, unless you're looking to lose customers. Last, why the hell would you post this reply basically calling me stupid and defending your poor company policies? NO REPLY would have been better! Now you've annoyed me to the point of going out of my way to spread my story or iTravels poor customer service. Not only will I take my $5000-$10000/year of vacation money somewhere else, now I plan to bash you to everyone who will listen. You have a lot to learn about customer service....wow.

Betrodd kund

11 years ago

Great service

I always book with I Travel and I never have been disappointed. All of their staff have been very helpful.

Betrodd kund

11 years ago

Cozumel vacation

Great customer service. E-tickets were not delivered within timeframe initially stated. I contacted the company and they emailed them to me within 20 mins. Great work!!!!

Betrodd kund

11 years ago

Trip to Los Cabos Mexico

great service and follow up

Betrodd kund

11 years ago

Hotel stay

We had your agent Ashley book a hotel stay for us. we got a great rate and excellent service, as always.

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