The beach at the Jolly Beach Resort was the best on the island! All the people who worked at this property were absolutely amazing - the best in customer service of any place that I have travelled. ...
Läs mer
0
Dela
TC
Trusted Customer
Toronto, Ontario
11 years ago
Vad Trusted Customer sa om itravel2000.com:
ITravel the Best to Book with!!
I booked my trip to Cuba with ITravel2000, and they where outstanding. My travel agent was with every step of the way. Every question I had was answered, every concern I had was dealt with in a...
Läs mer
0
Dela
TC
Trusted Customer
Milton Ontario
11 years ago
Vad Trusted Customer sa om itravel2000.com:
EXPERIENCE With I TRAVEL
Great job as always at arranging my travel however when I was returning to Canada there was a mechanical probelsm with the flight home. I was despeate for help and called your office I was put on...
Läs mer
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that the flight you booked through us was not what you expected. We understand how upsetting it is when your flight is delayed and can understand your frustration. We apologize about the inconvenience this has caused.
Regards
Customer Care
TC
Trusted Customer
11 years ago
You are not getting it!!! You did not wreck the plane you just did not call me back until the next day and your clerk failed to have a manager call me. You have a real problem listening to your customers. That is my concern.
0
Dela
Betrodd kund
11 years ago
Great Service!
Received excellent service from itravel2000.com. Especially from Aileen R. Quick, efficient, friendly and knowledgeable. Thanks again for booking my wonderful vacation in Cuba!
0
Dela
Betrodd kund
11 years ago
Club Paradiso - Dominion Republic
We specifically asked for 2 beds (2 women travelling together) and were put in a room with one bed. We had to UPGRADE and PAY THE DIFFERENCE in order to get 2 beds. They were not concerned at all. ...
Läs mer
Customer Care
itravel2000.com
11 years ago
Thank you for your feedback. Please note that special requests are not guaranteed and are subject to availability. We regret to hear that the hotel was not able to accommodate your bedding request and apologize about the inconvenience this has caused.
Regards
Customer Care
0
Dela
Betrodd kund
11 years ago
happy
excelent service
0
Dela
TC
Trusted Customer
Calgary Alberta
11 years ago
Vad Trusted Customer sa om itravel2000.com:
Make sure you get your credit, otherwise they will give you a run-around!
Sadly, I have booked two trips with Itravel, first experience was great, however, second experience I had difficulties booking online, and received a phone call to book. No problems really, and I...
Läs mer
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please email us directly at customercare@itravel2000.com and we will investigate this further. Rest be assured that if itravel2000 has offered you a credit, we will honor it provided that you qualify. Hoping that you will allow us to look into your file and serve your future travel needs.
Regards
Customer Care
0
Dela
Betrodd kund
11 years ago
The rep I dealt with was very good and accommodating
The rep I dealt with was very good and accommodating
0
Dela
Betrodd kund
11 years ago
Fabulous Service!
Booking our honeymoon was quick and easy!!
0
Dela
Betrodd kund
11 years ago
Feedback on redemption of Price Drop Protection
We were so pleased that ITRAVEL2000 honoured it's promise to reduce the cost of this year's trip. The little perk that took nothing to monitor made us feel good.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..