mixed reviews, agent Chantel, didn't forward our insurance info, Victoria stepped in and took care of the situation.
Customer Service
itravel2000.com
9 months ago
Thank you for taking the time to provide a review. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about and apologize if the service fell below our usual excellent standards. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-969-3325
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Dela
MK
MS KRYSTAL KEMP
Feefo-verifierat
DOM
9 months ago
0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
Immediately after I booked , within 15mins the price for our vacation dropped.
I called customer support who was not helpful in anyway .
I had a similar situation with Red Tag in the past and they...
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Customer Service
itravel2000.com
9 months ago
Thank you for taking the time to provide feedback on your experience. We appreciate the frustration you must be feeling with the price change. We hope you understand that the pricing of travel can be very fluid, and all rates and availability are solely determined by the airline or tour operator. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-969-3325
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Dela
Betrodd kund
Feefo-verifierat
9 months ago
0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
Lack of follow up
I like to make my own choice with no pressure but I was somewhat disappointed there was no personal follow up after I booked.
0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
Amazing service—my representative always finds great deals on flights and a
Warm & enthusiastic
The service I received was amazing! The representative I worked with is always finding great deals on flights and accommodations and goes above and beyond every time.
0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
Very good service professional and and friendly knowledgeable and honest
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..