Thank you for your purchase and feedback.
I am sorry you did not feel our customer service was good. You ordered at 00.38am and emailed at 00.55am on Thursday morning unfortunately our offices are closed overnight.
When we came in to the office in the morning of the 9th, within the hour we had responded and sent you new links at 9.53 as you will see from the email below. I have no idea why you did not receive these as you can see they were sent. I suspect our email went in to your spam folder. We can only ensure customer emails are sent, we cannot control that they are received, but I am sorry you did not get them.
Please let me know if there is any further assistance I can provide.
Kind regards,
Phil Howell
Director
Intuition Un Ltd
From: Natal Hypnotherapy Customer Service
Sent: 09 November 2017 09:53
To: ************@me.com
Subject: Your Natal Hypnotherapy Links
Hi
Thank you for ordering Natal Hypnotherapy products or services. If you need any help with your order, please contact us via orders@natalhypontherapy.co.uk or 01252 716859. We will do what we can to help you.
Please follow these instructions for downloads http://www.natalhypnotherapy.co.uk/shop/Download-Instructions-3.html
Your links will be valid for 48 hours
You can download the supporting documents e.g the listening instructions, midwives data sheet and birth notes sticker etc from here. http://www.natalhypnotherapy.co.uk/Your Download links
Pregnancy Relaxation M4a
https://www.natalhypnotherapy.co.uk/shop/linked removed
Hypnobirthing for Hospital or Birth Centre M4A
https://www.natalhypnotherapy.co.uk/shop/linked removed
Labour Companion M4a
https://www.natalhypnotherapy.co.uk/shop/linked removed
https://www.natalhypnotherapy.co.uk/shop/linked removed https://www.natalhypnotherapy.co.uk/shop/linked removed
https://www.natalhypnotherapy.co.uk/shop/linked removed
Best wishes,
Phil Howell
Customer Services
Intuition Un Ltd
