Great service , I had to contact them as didn’t get policy doc in email but quickly resent
0
Dela
MF
Miss Georgina Farrington
Feefo-verifierat
Leicestershire
1 year ago
Vad Miss Georgina Farrington sa om InsuraWedding:
Easy and straightforward
It was very straightforward and very informative. Which made it very easy to pick the right package for use
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Simple to arrange. It covered everything in what we wanted for a good price.
0
Dela
MR
Miss Janine Raw
Feefo-verifierat
1 year ago
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Recommended
Excellent. Very helpful staff.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Very easy on line application
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Great customer service
Great service ... Easy to apply .. customer service impeccable . I incorrectly inputted a name wrong , and emailed over a weekend about the error. First thing Monday I was contacted and it was...
Läs mer
0
Dela
MM
Miss Rachael Muir
Feefo-verifierat
1 year ago
Vad Miss Rachael Muir sa om InsuraWedding:
No policy received
I did not receive a copy of my insurance policy and there is no customer log in. I do not have an account number to chase this. I have no evidence of the cover I have paid for
Marketing Assistant
InsuraWedding
1 year ago
Dear Miss Muir,
Thank you for your feedback. We are sorry to hear that the experience you had didn't meet your expectations. Normally, your policy documents are emailed to you as soon as you complete your purchase.
Please rest assured that we have re-sent your documents to the email address you have provided. However, if you can’t see them, please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
Currently we don’t have a customer portal for you to log in to, hence why you couldn’t find it. However, the good news is, we are in the process of developing our portal to download your documents, and it will be released very soon.
In the meantime, if you need to amend your policy or require additional copies of your policy documents, please contact our customer services team by calling 01483 806 828 or email us on enquiries@voyagerins.com and they will be happy to help.
We hope this answers the queries you have.
Yours sincerely,
The InsuraWedding Team
0
Dela
MC
Mr James Cole
Feefo-verifierat
1 year ago
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
No documents
We haven’t received our policy documents yet and can’t get in contact with anyone
Marketing Assistant
InsuraWedding
1 year ago
Dear Mr Galbraith,
Thank you for your feedback. We are sorry to hear your experience didn't meet your expectations initially.
We have re-sent your documents to the email address you provided. Please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
We have recently noticed that policy documents and quote that are send by email can often end up in junk and spam folders to email address from a certain provider and we are working with our systems provider to quickly resolve this issue.
Yours Sincerely,
The InsuraWedding Team
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
