We signed the tour schedule and paid a down payment,. and then paid the full amount about 5 months prior to the departure and was assured that the tour schedule is confirmed- however, about 2 months...
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Nick
Insight Vacations
8 years ago
Thank you for relaying this information onto us. May we take this opportunity to say that our on board wireless connection runs for the whole duration of your escorted tour and is completely free of charge. If you or anyone else faces any connection issues while on tour, do let our Tour Director know - we can quickly sort out any problems for you. On a separate note, we are sorry to read that we were not able to go ahead with your first choice of dates. Although it is unlikely that a departure does not go ahead, each tour does require sufficient bookings to operate making it a Definite Departure. Feel free to ask your travel agent at time of booking - this information is also available on our website live.
Produktomdömen
Köpdatum: 20/05/2017
0
Dela
Betrodd kund
8 years ago
Erica Dalton and driver, Raymond, were excellent. Optional excursions were good with good local guides overall. More time should be spent in areas of interest (e.g., Blarney Castle, which is...
With this particular tour, the leader was Shona and she was extremely knowledgeable about the areas that we visited, very organised and helpful.
I was pleased with not having optional extras as it...
Tour directors were knowledgeable and courteous. Destinations were interesting and accommodations comfortable in sort after locations. Optional extras were enjoyable and different. Included evening...
could have given more general info of the areas as we past by..eg what was growing ,what things were used for etc.
Hotels were great, food very good ,except we both got sick in Fes even though we...
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Nick
Insight Vacations
8 years ago
Thank you for sending this information through to us. We very much cherish your feedback and as a result have passed your impressions onto our Product and Operations teams for review. Having said that, we are sorry to hear that you felt unwell during your stay in Fez. We trust that you have made a quick and full recovery by now, and we hope to see you again in the near future.
This was our 8th tour with Insight and probably our last. Having last travelled with Insight in 2010 it was apparent that the standard had declined. We did 2 tours and both started poorly with...
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Nick
Insight Vacations
8 years ago
We are terribly sorry to read that this was the case. Your valuable feedback has been passed onto our Guest Relations team for a review and so you can expect to hear from us shortly. Please do accept our apologies for any frustration that you have been caused.
Produktomdömen
Köpdatum: 20/05/2017
0
Dela
Betrodd kund
8 years ago
Attentive group meal service, excellent food, baggage always picked up...
The whole experience was great, helped on the journey through Poland by one of the best tour directors we have ever had. His passion, commitment and understanding of the people made the whole tour...
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Nick
Insight Vacations
8 years ago
Thank you for letting us know how fantastic our Tour Director was on our Highlights of Poland. One of our many objectives here at Insight Vacations is to bring the places you visit to life in a meaningful way, and it is a great feeling to read that this is exactly what we did for you.
The convience of having a very experienced driver and a tour guide that knows the history and is able to pass it on very well the comfort of the bus and just not having to deal with trafi in a...
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.