Mirror it’s self is fabulous, the complaint is about its packaging. At Christmas time items like these are normally a present and a surprise like this one but when it arrives with the name Hollywood...
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Adam Watson
hollywood mirrors
8 years ago
I am very sorry to hear that. We did have a few customers that let us know if their mirror was a present and if there was any branding on the packaging, we did remove branding for the customer that requested it however there was no way of knowing exactly which were presents and not everyone would be happy with us removing the branding from their box. I would always suggest just sending over a quick email letting a seller know that is a present and they can take the necessary steps.
I received a damaged mirror, still waiting to hear back on how they are going To sort this for me.
Adam Watson
hollywood mirrors
8 years ago
Hi,
As I'm sure you can appreciate the Christmas period was very busy for us however we did stick to all our targets of getting emails answered on time, the reply to the email I sent to you was not picked up until this morning due to the office being closed over the new year period so there was a slight delay in getting the damage seen to. I have replied to your email this morning.
I found the website had all the measurement details I needed so I could make sure to choose the right mirror to fit my dressing table. Plus, it arrived so quickly with free next day delivery!!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.