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Omdömen för Hobbs | Kundtjänstomdömen för https://www.feefo.com/reviews/hobbs | Feefo

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Betrodd kund

4 years ago

Köpdatum: 14/04/2021

Wrong Size delivered to me

I ordered 2 dresses and 1 wrong size was delivered to me. I have submitted form online to customer service for more than 2 weeks but I have not received any response from Hobbs.

Honey Wilkinson

Hobbs

3 years ago

Hi there, Thank you for providing feedback. I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. I can see that this issue has been resolved, however, please do not hesitate to contact us if you have any further queries on the matter.

Produktomdömen

Lauryn Cleary

Hobbs

3 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you received the wrong size item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

MRS NASRIN GLANTZ

Stockholm

4 years ago

Köpdatum: 19/04/2021

Vad MRS NASRIN GLANTZ sa om Hobbs:

It took long time to process my order and I had to contact them about it.

Sarah Hocking

Hobbs

3 years ago

Hello Nasrin, Thank you for taking the time to provide us with your excellent feedback. I am sorry that is took longer than expected to process your order. I do hope we were able to resolve the delay for you. However, it is great to hear your recent shopping experience was positive one overall. We do try our very best to deliver great products with excellent customer service. If you ever require any help with your purchases please let us know. You can contact customer services via web chat or here: https://www.hobbs.com/contact/ . Many thanks ,Sarah

Produktomdömen

MR S KOTECHA

4 years ago

Köpdatum: 26/04/2021

Vad MR S KOTECHA sa om Hobbs:

Great Quality! Amazing product! Professional and fast delivery!Perfect!

Highly recommended!

Produktomdömen

Betrodd kund

4 years ago

Köpdatum: 22/04/2021

Very efficient staff and excellent service. Shop was very clean and tidy and sanitation was prominent as I walked in. I have purchased a great deal of my wardrobe over the years and find the fit and...

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Produktomdömen

Betrodd kund

4 years ago

Köpdatum: 22/04/2021

5 Star Product and Service

Can't fault the quality of the product or the service, they were excellent on both counts.5 stars all round

Produktomdömen

Betrodd kund

4 years ago

Köpdatum: 23/04/2021

Nice quality

Nice quality, well packed, fast delivery, prompt refund.

Produktomdömen

Betrodd kund

4 years ago

Köpdatum: 18/04/2021

Excellent

Excellent service. Kept me up to date with the status of my order.

Produktomdömen

Betrodd kund

4 years ago

Köpdatum: 18/04/2021

Very poor and slow

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Produktomdömen

Betrodd kund

4 years ago

Köpdatum: 23/04/2021

Beautiful clothes Lovely staff

Beautiful skirt in store but not in my size.The staff were super helpful and ordered me one direct to my home address.Arrived 2 days later exquisitely packed.Couldnt be happier with my shopping...

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Produktomdömen

MR JOHN DAVIES

4 years ago

Köpdatum: 19/04/2021

Vad MR JOHN DAVIES sa om Hobbs:

Hobbsustomer Service

I sought that Customer service was both efficient and very quick dealing with my query.

Produktomdömen

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Om Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

Visa alla medier (115)

Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

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Hobbs Omdömen

LEAH DRESSFler omdömen om denna produkt (4)Visa produktwebbplatsI received wrong size for this. Feed back given onlin to customer service but I have not received any responses after 2 weeks or so.

MINA DRESSFler omdömen om denna produkt (7)Visa produktwebbplatsNice dress, good quality.

LINEN PETRA DRESSFler omdömen om denna produkt (68)Visa produktwebbplatspretty dress with very nice color

CHRISTIE JACKETFler omdömen om denna produkt (4)Visa produktwebbplatsGreat quality! Just perfect!

HATTY DRESSFler omdömen om denna produkt (2)Visa produktwebbplatsExcellent fit lovely style very flattering and good quality. It is a very versatile piece for my summer wardrobe.

CARRIE BOLEROFler omdömen om denna produkt (174)Visa produktwebbplatsBought this Bolero to complete my outfit for a wedding I'm attending and it is just lovely. Excellent quality, I'm very happy with my purchase.

TABITHA DRESSFler omdömen om denna produkt (3)Visa produktwebbplatsNice design, good for petite size.

CINDY DRESSFler omdömen om denna produkt (3)Visa produktwebbplatsNice quality, good length, nice dark blue, but just didn't suit me.

RENEE SHIRTFler omdömen om denna produkt (3)Visa produktwebbplatsBeautiful colour and excellent fabric

ELLA MACFler omdömen om denna produkt (17)Visa produktwebbplatsI bought a size 10 but had to spend an extra £45 to make the sleeves 3 inch shorter. I always buy size10 from other shops but never had to get the sleeves shortened

MELINA SKIRTFler omdömen om denna produkt (22,234)Visa produktwebbplatsJust my style for summer.Bright and cheerful and lovely material.

VIVIEN SATIN DRESSFler omdömen om denna produkt (44)Visa produktwebbplats

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