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Omdömen för Hiscox | Kundtjänstomdömen för https://www.feefo.com/reviews/hiscox | Feefo

Visar alla 24,458 omdömen

Betrodd kund

Feefo-verifierat

14 years ago

It was nice to be able to receive a quote and purchase online. The staff…

It was nice to be able to receive a quote and purchase online. The staff was very helpful getting my policy in place.

Hiscox

14 years ago

Thanks for the feedback - and for your business. We are still the only US insurer where businesses can get a quote for and buy these products in real-time online. I'm always glad when I see customers reinforce the convenience of this. I also wanted to stress that we have licensed advisors waiting to serve you in the times you'd prefer a real person rather than a computer! Thanks again for placing your coverage with Hiscox. Kevin Kerridge Director

Betrodd kund

Feefo-verifierat

14 years ago

The customer service person was helpful pleasant and earned my business in a matter of…

The customer service person was helpful pleasant and earned my business in a matter of minutes. The price was reasonable and he called me back as he said he would. Thank you.

Betrodd kund

14 years ago

Haven't called upon them since initiating policy.

Hiscox

14 years ago

Thanks for the very positive review - and for your business. We work hard to deliver exceptional service, and our licensed advisors are there to take your call in the event that you have any questions following your purchase. Kevin Kerridge Director

Betrodd kund

Feefo-verifierat

14 years ago

I'm solidly behind Hiscox so far. I appreciated the prompt and courteous service. And they…

I'm solidly behind Hiscox so far. I appreciated the prompt and courteous service. And they met my particular needs.

Betrodd kund

Feefo-verifierat

14 years ago

This sounds like a lame commercial, However when I first came across hiscox I was…

This sounds like a lame commercial, However when I first came across hiscox I was nervous that it was so simple that it wasn't what i needed or i was getting ripped off. I had a question, so I called...

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Hiscox

14 years ago

Thank you for this feedback, and for your business. We've really worked hard to try and reinvent the process of getting business insurance - in addition to still delivering all the things you expect from your insurer. I'm delighted, but not surprised, to hear our advisor went that extra mile for you and will ensure that I find out who this was and let them see your feedback. Kevin Kerridge Director

Betrodd kund

Feefo-verifierat

14 years ago

Great so far

Betrodd kund

Feefo-verifierat

14 years ago

I received a flyer in my mail and looked through your site. Before signing up, I…

I received a flyer in my mail and looked through your site. Before signing up, I looked through several competitor websites and found some cheaper rates. After the horrible experiences of trying to...

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Betrodd kund

Feefo-verifierat

14 years ago

No one ever got back to me.

Hiscox

14 years ago

Mike - thanks for the feedback. I was disappointed to see that we dropped the ball in our responsiveness. I'm assuming that you've now placed your coverage elsewhere, but if there were an opportunity to restore your faith in our ability to deliver first class service I'd welcome the challenge. If this is of interest then please fell free to email me at kevin.kerridge@hiscox.com. Again, we appreciate the feedback and the opportunity to improve. Kevin Kerridge Director

Betrodd kund

Feefo-verifierat

14 years ago