Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Hiscox Insurance Recensioner

Visar alla 3,915 omdömen

Betrodd kund

Feefo-verifierat

3 years ago

Easy to set up and money saving

Very straightforward online process and saved over 50% on my renewal price from Simply Business.

Melinda

Hiscox Insurance

3 years ago

Dear Customer, Thank you for your constructive review. Quickly and accurately servicing with our customers with competitive prices is always one of our main goals. Hiscox Support Team Reviews@hiscox.com

Betrodd kund

Feefo-verifierat

3 years ago

Great service

Great service easy todo online ,

Melinda

Hiscox Insurance

3 years ago

Dear Customer, Thank you for your review. We are glad to receive your positive feedback and happy to know that you had a straightforward experience on our website. Hiscox Support Team Reviews@hiscox.com

CompuForce Ltd

Feefo-verifierat

London

3 years ago

Vad CompuForce Ltd sa om Hiscox Insurance:

The best won't cost you a fortune.

Great cover, at a great price too. I could tailor the cover to exactly what I needed. Hiscox are established leaders in this business - I'm in good hands now.

Melinda

Hiscox Insurance

3 years ago

Dear Customer, Thank you so much for sharing your positive experience with us. We are pleased that you found with us the best option that suits your company. Hiscox Support Team Reviews@hiscox.com

Betrodd kund

Feefo-verifierat

3 years ago

Smooth, easy process buying PLI insurance

I have only just bought insurance so can't comment on making a claim or contacting their team. However securing insurance online using their website was very straight forward. A very smooth and easy...

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Márcia

Hiscox Insurance

3 years ago

Betrodd kund

Feefo-verifierat

3 years ago

Terrible quote retrieval process

When getting a quote fields including phone # are optional but they are required in order to retrieve the quote and continue with it. You also expect the user to recall a number of fields such as...

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Melinda

Hiscox Insurance

3 years ago

Dear Customer, Thank you for your feedback. I’m sorry you found the retrieval process unsatisfactory. We try to balance making the process as easy as possible with the need to keep customers data secure. I have passed your feedback onto the team responsible. However if you still need any additional information please contact us at reviews@hiscox.com Thank you in advance. Hiscox Support Team Reviews@hiscox.com

Betrodd kund

3 years ago

OK well username/password or email/validation link are widespread for security sensitive uses, but the bug in your system is that what amounts to a password, because it is essential for logging in (i.e. a telephone number) is an optional. You need to fix this, and you need to tell people exactly what information they will need in order to access the quote. Or you need to move to magic links for quote retrieval.

Promoting Inclusion Through Sport

Feefo-verifierat

3 years ago

Vad Promoting Inclusion Through Sport sa om Hiscox Insurance:

Fast, Efficient, Thorough And Friendly

Fast, efficient, thorough and very friendly voice on the phone. Unusual in these AI and Technology infused business agendas. Nice to know the customer actually means enough to talk to them.

Melinda

Hiscox Insurance

3 years ago

Dear Customer, It is great to hear that our service team delivered according to your expectations. Quickly and accurately servicing our customers is one of our goals. Thank you so much for taking the time to share your positive experience with Hiscox. Hiscox Support Team Reviews@hiscox.com

Betrodd kund

Feefo-verifierat

3 years ago

Easy but Professional

Quick and easy to do online, but thorough and professional. I've used Hiscox before and will continue to do because I can do what I need to do without difficulty and get the affordable cover I need.

Melinda

Hiscox Insurance

3 years ago

Betrodd kund

Feefo-verifierat

3 years ago

Polecam

Szybko i sprawnie

Melinda

Hiscox Insurance

3 years ago

Dear Customer, Dziękuję. We are glad to receive your positive feedback. Hiscox Support Team Reviews@hiscox.com

Intuitive Consultancy Services (ICS) Ltd

Feefo-verifierat

3 years ago

Vad Intuitive Consultancy Services (ICS) Ltd sa om Hiscox Insurance:

Great offer through FreeAgent. I could have got the same cover for less, but actually chose more cover for slightly more (than I was already paying Hiscox i.e. existing customer).

Melinda

Hiscox Insurance

3 years ago

Dear Customer, Thank you for taking the time to leave us a 5* review. We're really pleased you choosing Hiscox to work with. Hiscox Support Team Reviews@hiscox.com

Bourne International Advisors Ltd

Feefo-verifierat

3 years ago

Vad Bourne International Advisors Ltd sa om Hiscox Insurance:

Online process is hopeless

Keep the quote, rather than have to input all info every time the quote is retrieved

Melinda

Hiscox Insurance

3 years ago

Dear Customer, We are sorry to hear you had a frustrating experience, this is certainly not the level of service we expect for our customers. In case you wish to be contacted by us for any additional information please contact us at reviews@hiscox.com mentioning your Hiscox policy number. Thank you in advance, Hiscox Support Team Reviews@hiscox.com

Bourne International Advisors Ltd

3 years ago

Then sort it out! Other customers have said the same thing in their reviews. Every time the quote is retrieved, a while new set of inputs is required. Which makes the retrieval process irrelevant. You might as well get a new quote.