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Omdömen för Hiscox Insurance | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 3,888 omdömen

Betrodd kund

Feefo-verifierat

14 years ago

Although I have not purchased a policy yet I have every intention of doing so…

Although I have not purchased a policy yet I have every intention of doing so shortly. Overall the clarity and ease of use of the Hiscox site was very good.

Betrodd kund

14 years ago

very expensive, poor value

Betrodd kund

Feefo-verifierat

14 years ago

I can't afford the policy.

Betrodd kund

Feefo-verifierat

14 years ago

I did not purchase a policy as Hiscox is double the price of other insurers (even…

I did not purchase a policy as Hiscox is double the price of other insurers (even those other insurers whose service is also a Which best providers/best buy). I have no doubt the service provided by...

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Betrodd kund

Feefo-verifierat

14 years ago

Very easy on-line process. Summaries and documents are very clear. Price is competitive.

Betrodd kund

Feefo-verifierat

14 years ago

Twice as expensive as three other on-line sites visited.

Betrodd kund

Feefo-verifierat

14 years ago

excellent

Betrodd kund

Feefo-verifierat

14 years ago

I went to look on the Feefo site and it said do you want to read…

I went to look on the Feefo site and it said do you want to read what other people are saying, when I clicked on, it said be the first to review , no other comments available , I wanted to read what...

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Hiscox Insurance

14 years ago

As Feefo is an independent review site, all reviews are publicly available. There was a short period while the reviews were unavailable, however they are now, and will remain, public. Annabel Venner Marketing Director

Betrodd kund

Feefo-verifierat

14 years ago

I tried on three separate occasions to get a quote, each time the online system went…

I tried on three separate occasions to get a quote, each time the online system went in to perpetual loop and I spent too long waiting

Hiscox Insurance

14 years ago

I am sorry that our online systems did not work as expected and that you were unable to complete your quotation. We experienced two brief service interruptions in December, and I suspect that you unfortunately encountered one of these. Our system availability and reliability is monitored constantly and is generally very high. Annabel Venner Marketing Director

Betrodd kund

Feefo-verifierat

14 years ago

I did not purchase but only got a quote. I then got a follow-up phone call…

I did not purchase but only got a quote. I then got a follow-up phone call at 10am on a Sunday morning. I dont think this is appropriate for business insurance

Hiscox Insurance

14 years ago

I am sorry that you felt that our call to you on a Sunday morning was inappropriate. We have recently launched the follow-up call process and we are working to ensure that this process is aligned with our customers expectations. I have passed your comment on to our Operational team as part of our process for continual service improvement. Annabel Venner Marketing Director