I organized the entire transaction online and it was very easy and efficient.
0
Dela
Betrodd kund
Feefo-verifierat
14 years ago
I found the website easy to use, the price reasonable, response was prompt with required documentation
0
Dela
Betrodd kund
Feefo-verifierat
14 years ago
Website was easy to use and prices were competitive
0
Dela
Betrodd kund
Feefo-verifierat
14 years ago
The agent Dawn Preedy - on the phone who took my DD info hung up…
The agent Dawn Preedy - on the phone who took my DD info hung up on me when i was trying to understand the timescale HISCOX give out for sending the insurance certificate.
At first she said "I only...
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Hiscox Insurance
Hiscox Insurance
14 years ago
We really do appreciate your choice of Hiscox for your Business Insurance cover, and I am disappointed to hear that you have experienced issues in taking out your cover.
I have discussed your feedback with the Operations manager to understand what caused your poor customer experience.
Firstly I apologise for the confusion over our timescales for sending out policy documents. We do understand how important these documents are to secure business contracts. Receipt of these can take minutes or a few hours depending internet delivery times.
Secondly I am sorry if it appeared that we had hung up on you. Having investigated this, the team had logged that the line had gone dead during your call.
I do trust that you are happy with the documents that you received and that everything is as you expect.
Annabel Venner
Marketing Director
0
Dela
Betrodd kund
Feefo-verifierat
14 years ago
The online service was straight forward and easy to use.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.