Many thanks for purchasing business insurance from us, and also taking the time to leave your feedback. By taking into account individual feedback, we are able to continuously improve upon our service.
We have reviewed your call with the agent, and I’m disappointed that you felt that the agent was below the standard expected. Ensuring that the cover purchased is fully adequate for specific needs is critical to our regulator and also to us as an insurer. This can take time, and on this occasion it would seem, longer than expected.
As part of our ongoing training and coaching programme, I will ensure that your feedback is taken into account. Should you have further need to speak with our contact centre, I hope that we will provide a service in line with expectations.
Kate Markham
Head of Direct UK
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Very easy process and simply pricing and easy to build a good level of cover…
Very easy process and simply pricing and easy to build a good level of cover for my business.
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Very straight forward and easy to use. I have my contents insurance with Hiscox and…
Very straight forward and easy to use. I have my contents insurance with Hiscox and think the service is first rate so added my business as well.
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Service just as one would expect from such a well respected company. Keep up the…
Service just as one would expect from such a well respected company. Keep up the good work!
Particularly due to the fact that the policy covered the full extent of contract work rather than purely...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
quick and easy and at a good price
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Very easy to purchase online; also, good claims experience in the past (burglaries)
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Good
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Hiscox has given me the cover I wanted when I wanted it.
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Very pleased, quick to fill out and complete purchase.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.