They were brilliant from beginning to end they really went out of their way to get me the best deal and they even delivered car to me and they travelled miles my car is fantastic I am so so happy...
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Trusted Customer
8 years ago
Vad Trusted Customer sa om Hippo Leasing:
very pleased
Generally very helpful and sales staff very easy to talk to
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Trusted Customer
8 years ago
Vad Trusted Customer sa om Hippo Leasing:
Helpful staff and decent offerings.
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Betrodd kund
8 years ago
Danny King was very friendly and helpful - service was quick and easy. I was disappointed in the condition (cleanliness) of the vehicle when it arrived but all in all it's a great car. Still waiting...
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Trusted Customer
Hertfordshire
8 years ago
Vad Trusted Customer sa om Hippo Leasing:
5 Star Customer Service
I would highly recommend this company. All my needs was taken care of and the whole process from start to finish was stress free. Thank you Hippo x
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Betrodd kund
8 years ago
Poor quality
Cars not checked properly nothing what they say on the phone happens. I would never use them again or recommend them to anyone
Victoria Lancaster
Hippo Leasing
8 years ago
there, I am sorry to hear that you haven't had the best Hippo service, and of course we value your custom and would like to understand what went wrong. At the time of writing I am not aware of your file - please leave this with me and I will come back to you. Regards, Victoria.
Victoria Lancaster
Hippo Leasing
8 years ago
Hello there Jacqueline, many thanks for taking the time to leave feedback, this is crucial for us in order to improve. I have looked through your file, and have spoken to our care team regarding your communication. At this stage we are a little surprised and saddened to receive this feedback, given that our team have been working with you to resolve the issues and have closed the file, based on your acceptance of a settlement figure. Of course cars do occasionally go wrong but rest assured that when this happens, we are always here to help and put this right, with the most fair and appropriate action. I know that the care team assisted you with your warranty and this covered the part that failed on your car. There’s no way to check this as part of the health check and unfortunately sometimes parts fail. I can see that our care team have responded to you in full each and every time, and this is recorded on your account, and a gesture of goodwill was accepted for your inconvenience. Please do let me know if I can assist you further in any way. Regards, Victoria.
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Trusted Customer
Norwich
8 years ago
Vad Trusted Customer sa om Hippo Leasing:
Excellent service from start to complesion
Yes I will recommend and certainly purchase again
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Betrodd kund
8 years ago
Very happy
From start to finish excellent friendly non pushy customer service. I felt my needs and requirements was met. I walked away comfortable and satisfied. So happy with my car and I get many...
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Betrodd kund
8 years ago
Great, quick, clear and concise
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Trusted Customer
8 years ago
Vad Trusted Customer sa om Hippo Leasing:
I thought my contact from start to finish was seemless with Hippo, my account manager Stefano Coppola was very professional and helpful
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
