Hays Travel Ltd är inte längre en aktiv Feefo-kund
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Betrodd kund
12 years ago
HOLIDAY WAS OK,WHEN I BOOKED I ASKED IF THE HOTEL HAD A KIDS CLUB AND…
HOLIDAY WAS OK,WHEN I BOOKED I ASKED IF THE HOTEL HAD A KIDS CLUB AND WAS TOLD IT DID BUT WHEN I GOT THERE IT DIDNT SO I SPENT MORE MONEY ON KEEPING MY LITTLE GIRL ENTERTAINED,SO IAM NOT VERY HAPPY...
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Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you very much for taking the time to leave feedback, we will pass it on to the member of staff who booked your holiday. We do apologise if there was no kids club, we will speak to our suppliers to make sure we have the correct information on the hotel.
0
Dela
Betrodd kund
12 years ago
Good and helpfull service
Good and helpfull service
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you very much for taking the time to leave feedback, we will pass it on to the member of staff who booked your holiday.
0
Dela
Betrodd kund
12 years ago
No issues
No issues
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you very much for taking the time to leave feedback, we really appreciate it!
0
Dela
Betrodd kund
12 years ago
good service
good service
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you very much for taking the time to leave feedback, we will pass it on to the member of staff who booked your holiday.
0
Dela
Betrodd kund
12 years ago
very good service
very good service
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your feedback and kind words, we will pass your comments on to the member of staff who booked your holiday.
0
Dela
Betrodd kund
12 years ago
i would absolutely recommend ur company to friends and family as i found booking with urselfs…
i would absolutely recommend ur company to friends and family as i found booking with urselfs so easy and ur staff were so nice to talk to...the arrangements and details sent out for r holiday were...
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Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for taking the time to leave feedback, we appreciate your kind words!
0
Dela
Betrodd kund
12 years ago
I'm very happy with the service I received from JLM Travel
I'm very happy with the service I received from JLM Travel
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your kind words, we will pass your comments to the member of staff who booked your holiday.
0
Dela
Betrodd kund
12 years ago
I was very impressed with the efficiency of booking and the pleasant staff member.
I was very impressed with the efficiency of booking and the pleasant staff member.
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your feedback and kind words, we will pass them on to the member of staff who you booked with.
0
Dela
Betrodd kund
12 years ago
Spelt my name wrong and blaimed it on me
Spelt my name wrong and blaimed it on me
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for taking the time to leave feedback, we have looked into your comments and see that everything was rectified the following day once we had listened back to the call.
JLM Travel Customer Services Team
Betrodd kund
12 years ago
Yes and i had to pay for this, when it wasnt my fault as the lady on the phone spelt my name on my email address correctly but not on the booking so to me that was a typing error
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Dela
Betrodd kund
12 years ago
Never again.
Never again.
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your feedback could you please advise if there was a problem on your booking as we have looked at your booking and do not appear to have heard from you by telephone or email?
If you would like to discuss anything please do not hesitate to email us and one of our customer service team will arrange a call back with you. Our email address is admin@jlmtravel.co.uk
Regards
JLM Travel Customer Service Team
Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
