Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för Hayes & Jarvis | Kundtjänstomdömen för https://www.feefo.com/reviews/hayes-and-jarvis | Feefo

Visar alla 4,134 omdömen

Mrs Rhoda Debrou

5 years ago

Köpdatum: 21/03/2020

Vad Mrs Rhoda Debrou sa om Hayes & Jarvis:

Holiday company that does not give a damn about their customers !!!

This is the third Taylor Made Holiday we have booked with Hayes and Jarvis and it will be the last. We arrived in Phuket after an 11 hour flight , met by a rep and taken to a ferry crossing for our...

Läs alla

Toni

Hayes & Jarvis

5 years ago

Good morning Mrs Debrou Thank you for your feedback regarding your recent holiday. I understand our Customer Relations department has responded to you and requested a refund of the additional costs you incurred. Please be assured we do value our customers and we are extremely sorry for any disappointment that has been caused. Kind regards Kim Hayes & Jarvis

Mr Anthony Matthews

5 years ago

Köpdatum: 21/03/2020

Vad Mr Anthony Matthews sa om Hayes & Jarvis:

Top of the class

This was a repeat visit (one of many) to this island in the Maldives and the quality and experience were even better this year. The current management is the best we have experienced and the service,...

Läs alla

Betrodd kund

5 years ago

Köpdatum: 20/03/2020

Outstanding!

The standard of accommodation throughout our holiday was outstanding and far exceeded our expectations. Also the service we received during the Covid-19 crisis while we were away was fantastic. We...

Läs alla

Mrs Patricia Allen

Merton Park London

5 years ago

Köpdatum: 20/03/2020

Vad Mrs Patricia Allen sa om Hayes & Jarvis:

Superlative holiday, care of Hayes & Jarvice !

Every member of staff from BA to hotel staff, catering, housekeeping, and so on were very welcoming, helpful, attentive. I can’t use enough superlatives. It was absolutely perfect. Fortunately we...

Läs alla

Ms Sadie Bithray

5 years ago

Köpdatum: 20/03/2020

Vad Ms Sadie Bithray sa om Hayes & Jarvis:

Lovely holiday

Exceptional service throughout. Would highly recommend Hayes and Jarvis, and hope to use your services again.

Mr Alan Collett

5 years ago

Köpdatum: 19/03/2020

Vad Mr Alan Collett sa om Hayes & Jarvis:

Well worth trying

We enjoyed a very good trip to Oman. The local agent was excellent, and the price better than the competition. The reason is for the many minor mistakes in the paperwork, none of them really...

Läs alla

Betrodd kund

5 years ago

Köpdatum: 19/03/2020

Heaven and Paradise

Excellent faultless service. The whole holiday was amazing and we felt that in the current situation of Coronavirus 100% very supported and valued. Wouldn’t hesitate to rebook again.😎 we visited...

Läs alla

Betrodd kund

5 years ago

Köpdatum: 18/03/2020

Organisation of pick ups were good. Whole holiday was well organised

Mrs Inga Heywood

5 years ago

Köpdatum: 12/03/2020

Vad Mrs Inga Heywood sa om Hayes & Jarvis:

Poor local support

Although the guides and driver were excellent and very helpful the same could not be said for the local representative. There was confusion over out schedules and we missed relaxing times due to the...

Läs alla

Toni

Hayes & Jarvis

5 years ago

Hello, Thank you for your comments. I was sorry to hear that you were disappointed with the service provided by some of the guides on your Taj and Tigers tour, and felt that this was not as relaxing as you would have hoped. It is regrettable that you were dissatisfied with the ITC Mughal hotel in Agra and do not feel that this was a 5* hotel; however, this hotel has been awarded 5* by the local tourist board, and previous customers have been generally satisfied with this hotel. I have forwarded your comments regarding Ranthambore to our product department, who are always keen to receive feedback as it allows them to identify areas for possible improvement. I do hope that your time in India was enjoyable overall, and I do hope that you will continue to book Hayes & Jarvis holidays in the future when travel permits. Kind regards, Alice Hayes & Jarvis

Betrodd kund

5 years ago

Köpdatum: 13/03/2020

Very good

Very good hotel at Chale Island but Safari transport disappointing and second hotel not as good but people where amazing

Har du inte fått något erbjudande om att lämna omdöme?

Om Hayes & Jarvis

We have been creating specialist holiday itineraries for more than 60 years. Specialising in luxury breaks, we offer fully flexible and great value holidays paired with unrivalled expert knowledge and excellent customer service. You can choose from over 55 handpicked destinations, a wide range of UK departure airports, an extensive choice of airlines, flexible durations and the ability to build your own personalised itinerary, whether it is to one destination or many.

Läs alla

07932744053

2 west avenue, WEST AVENUE, Crawley, West Sussex, RH101SJ, United Kingdom

Varför lita på Feefo-omdömen?