Still haven't received my order and it's been over 2 weeks
Sales Team
Harrisons Direct
7 years ago
Thank you for your feedback,
We received your order on 28th April @ 14:40, your goods were delivered and signed for on the 30th @ 13:06 to the address provided, you had not informed us your goods had not been received by yourself until Wednesday the 8th May, since then, our customer service team have been in contact to advise an investigation is underway and we will be in touch as soon as we have more information. Sincere apologies for the delay, we hope to have a resolve as soon as possible.
Köpdatum: 28/04/2019
0
Dela
Betrodd kund
7 years ago
Website was easy to navigate. Order arrived swiftly. Packaged appropriately. Very pleased with the service received.
I don't have a problem with Harrison's however their courier TNT, that they choose to use are absolutely dire! Three days in a row my order was out for delivery. The first two days we waited behind...
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Sales Team
Harrisons Direct
7 years ago
Thank you for your feedback and apologies for the issues with your delivery, Unfortunately from time to time some consignments are incorrectly sent to the wrong delivery hub, which seems to be the case with your order, which does cause a delay; however, this does not explain why TNT have advised that your goods are out for delivery and for this i sincerely apologise.
A member of our sales team will be in contact with you to discuss this matter further.
Produktomdömen
Köpdatum: 27/04/2019
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Harrisons Direct:
All the packaging was squashed and damaged. a real shame because the items them selves are great!
Sales Team
Harrisons Direct
7 years ago
Sincere apologies for this inconvenience, one of our sales team will be in contact to discuss any issues you may have to find a resolve as swiftly as possible.
Köpdatum: 18/04/2019
0
Dela
Betrodd kund
7 years ago
Easy and straight forward service, with fast next day delivery, when you purchase before 12pm. Product are of good quality
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