Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Great Rail Journeys Omdömen

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

Tjänst

0

/5

Produkt

0

/5

5

4

3

2

1

0

omdömen under det senaste året

Visar alla 3,472 omdömen

TC

Trusted Customer

5 years ago

Köpdatum: 25/04/2019

Vad Trusted Customer sa om Great Rail Journeys:

Very regrettably cancelled due to Coronavirus! Awaiting refund.

Well organised.

2

Betrodd kund

5 years ago

Köpdatum: 13/01/2020

Poor communication

Our trip was cancelled due to COVID 19 we were told within seven days we would be contacted. No one has been in contact and we have not been refunded our money.We were asked would we like to change...

Läs alla

5

MT

Mrs G Taylor

5 years ago

Köpdatum: 12/12/2019

Vad Mrs G Taylor sa om Great Rail Journeys:

Waiting for reference number to defer cancelled trip to 2021.

We were contacted by Ben to inform us this trip is cancelled. He gave us options. We have chosen to defer this trip to 2021 via an email to Ben but have not had an acknowledgement yet of our choice ...

Läs alla

0

Betrodd kund

5 years ago

Köpdatum: 24/02/2020

Hellpful, friendly and efficient

1

Betrodd kund

5 years ago

Köpdatum: 11/02/2020

Looking forward to a responsible response.

Such brilliant service with all the tours we have been on in the past. We have had a good number of fantastic holidays and the service to us has been commendable. However the concern over our...

Läs alla

1

Betrodd kund

5 years ago

Köpdatum: 14/01/2020

Very helpful staff

Very helpful staff. Would definitely recommend them.

2

Betrodd kund

5 years ago

Köpdatum: 10/02/2019

Well balanced holiday with an excellent tour manager

1

MM

Mr D May

5 years ago

Köpdatum: 15/07/2019

Vad Mr D May sa om Great Rail Journeys:

Great company

Not the cheapest in the world but all staff extremely knowledgeable and helpful and all the holidays I've taken with them were very good.

2

Betrodd kund

5 years ago

Köpdatum: 08/02/2020

Answered my questions clearly

Paul - Customer Relations

Great Rail Journeys

5 years ago

Thank you for your 4 star review, that's great to hear!Victoria

1

MY

Mr A Yates

5 years ago

Köpdatum: 22/07/2019

Vad Mr A Yates sa om Great Rail Journeys:

Excellent service

We can only praise Great Rail for their helpfulness in sorting out a very difficult situation. In particular, adviser Luke Simpson, who has dealt with our changing circumstances in a very rapid,...

Läs alla

Paul - Customer Relations

Great Rail Journeys

5 years ago

Hi, Thanks for your 5 star review, we are pleased to have been able to help in these difficult times.I will pass on your feedback to Luke. Kind Regards Victoria

1

Har du inte fått något erbjudande om att lämna omdöme?

Om Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

Läs alla

08001404444

Saviour House, 9 St. Saviourgate, York, North Yorkshire, YO1 8NL, United Kingdom