I made a mistake and gave the wrong address for delivery. Very quickly I contacted the organisation and spoke to an apparently most helpful customer service person who assured me the magazine would...
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Greatmagazines Manager
Great Magazines
10 years ago
We can only apologise that you've had issues with receiving your magazines to the correctly amended address and that you've had to get in touch with us. Occasionally errors happen, but we are continually making improvements to our services to ensure your issues are delivered to the correct address. We have recently made some changes to our checkout which will also help our customers better distinguish between the billing and delivery address. Your feedback is so valuable to helping us identify these errors and preventing them, so thank you for taking the time to do this.
originally they sent it to my billing address and not the delivery address, although I rang to confirm the delivery address.
Greatmagazines Manager
Great Magazines
11 years ago
Thank you for taking the time to leave your feedback. We can only apologise that you've had issues with the delivery address. Occasionally we do experience problems with our systems, but we are continually making improvements to our services to prevent these issues in the future.
Great Magazines.co.uk is a dedicated magazine website. Within our site you will find a range of discounted and gifted magazine subscriptions that you’ll find hard to beat anywhere else. Within the site you’ll be able to browse our magazines, view our special offers and pay via multiple payment methods to suit you.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Great Magazines.co.uk is a dedicated magazine website. Within our site you will find a range of discounted and gifted magazine subscriptions that you’ll find hard to beat anywhere else. Within the site you’ll be able to browse our magazines, view our special offers and pay via multiple payment methods to suit you.