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Gray Line Iceland Recensioner

Visar alla 13,015 omdömen

Betrodd kund

Feefo-verifierat

2 years ago

Excellent transportservice

Arriving was a bit confusing as no one on the bus knew they had to transfer busses from the airport to get to their drop off point. It was an easy enough transfer but miss communicated on the website...

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Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We understand your point about the communication on our website and we'll use this to improve our service. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktomdömen

Köpdatum: 12/11/2023

Betrodd kund

Feefo-verifierat

2 years ago

Fantastic service!

Good communication with emails

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Köpdatum: 18/11/2023

Ilnur Ibragimov

Feefo-verifierat

2 years ago

Vad Ilnur Ibragimov sa om Gray Line Iceland:

Rolig och intressant resa

Andrei

Gray Line Iceland

2 years ago

Hello Ilnur, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktomdömen

Köpdatum: 18/11/2023

Robert Yatsuk

Feefo-verifierat

2 years ago

Vad Robert Yatsuk sa om Gray Line Iceland:

Good buses, on time and friendly staff.

Andrei

Gray Line Iceland

2 years ago

Hello Robert, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktomdömen

Köpdatum: 13/11/2023

Carol Baker

Feefo-verifierat

2 years ago

Vad Carol Baker sa om Gray Line Iceland:

Reliable

On time friendly

Andrei

Gray Line Iceland

2 years ago

Hello Carol, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktomdömen

Köpdatum: 12/11/2023

Betrodd kund

Feefo-verifierat

2 years ago

Fantastic service from all at grayline

All easy to book , any mistakes where fixed quickly thankyou

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktomdömen

Köpdatum: 16/11/2023

Hannah Perrin

Feefo-verifierat

Liverpool

2 years ago

Vad Hannah Perrin sa om Gray Line Iceland:

Good tour, shame about the tour guide

Overall the trip was fine, we took the northern lights tour which was exactly what we expected. However, the tour guide was extremely quiet, provided very little information on the northern lights...

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Andrei

Gray Line Iceland

2 years ago

Dear Hannah, Thank you for your rating. We're sorry to hear that you didn't have quite a positive experience with our staff. We take pride in providing friendly and helpful service to our customers and apologize for falling short in this area. We'll review our customer service training and take steps to ensure that our staff members are courteous and attentive to our customers' needs. Your feedback is extremely valuable to us and will assist us in improving our services. Best regards, Gray Line

Produktomdömen

Köpdatum: 16/11/2023

Linda Bowen

Feefo-verifierat

2 years ago

Vad Linda Bowen sa om Gray Line Iceland:

We missed the 3:15 bus by 10 mins so we were moved to the next bus (4:15). Imagine my frustration when this bus didn’t leave till 4:45. During this time many Flybus had been and gone. I will use...

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Andrei

Gray Line Iceland

2 years ago

Hello Linda, Thank you for taking the time to share your review with us. Customer service is vital to our operations and we are most grateful for the effort you have made to share your observations. Your satisfaction is crucial to us. We appreciate your feedback and will use this to improve our service. We do hope we will have the joy of seeing you again here in Iceland. Sincerely, Gray Line

Produktomdömen

Köpdatum: 16/11/2023

Christina Martucci

Feefo-verifierat

NYC

2 years ago

Vad Christina Martucci sa om Gray Line Iceland:

Easy and great!

The booking process was very simple and straightforward, and the information provided was very detailed.

Andrei

Gray Line Iceland

2 years ago

Hello Christina, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktomdömen

Köpdatum: 13/11/2023

Scott Hughes

Feefo-verifierat

2 years ago

Vad Scott Hughes sa om Gray Line Iceland:

Great and easy airport transfer

Great and easy booking service. Everyone we spoke to at grayline has been really nice and helpful with no issues booking us onto earlier bus when the flight was early.

Andrei

Gray Line Iceland

2 years ago

Hello Scott, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktomdömen

Köpdatum: 13/11/2023

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Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

Varför lita på Feefo-omdömen?

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Gray Line Iceland Omdömen

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsFair price to pay for transport to/from my location.

The Golden Circle ClassicFler recensioner av den här produktenVisa produktwebbplatsEnkelt och smidigt köp innan resa

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsGood service, friendly staff.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsOn time and reliable friendly

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsQuick and easy service from all at grayline

Northern Lights MysteryFler recensioner av den här produktenVisa produktwebbplatsAs per the customer review

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsSee previous comment. Thanks

The Golden Circle ClassicFler recensioner av den här produktenVisa produktwebbplatsAgain. super easy to do this on their website.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsReally friendly and nice nothing was a issue and everything was clearly explained.

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