I was concerned when I got into the bus to see a huge windscreen crack from the left upper corner all the way across the windscreen. Also the driver had to stop several times to clear the window as...
I was picked up from my bus stop at 230am and arrived at the airport exactly on time. The driver even helped me with my luggage. Very happy with the service.
Poor customer service on the return leg of our airport pick up. Bearing in mind we were at the stop at 0615 in the morning for a 0630 collection due to the fact that we were far from convinced they...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback - Our sincere apologies for the inconvenience caused. The transition days were a challenge . The pickup selected was starting at 06:30 and our system shows you on our vehicle at 06:35 glad you were pleased with the journey after all
We actually missed the bus to the airport even though we got there 45 minutes before, but every Gray Line bus driver we asked told us to wait for another bus. After the departure time we were still...
Overall they were great, but if you are not early for your pickup time by at least 30 min, you could be left behind. This happened to two people I know, one girl was 5 minutes after the bus had...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.