No personal service drop off at convenient point for them tours exspensive considering hardly any cost for them
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
thank you for writing your review. Not sure what to make of the comment of convenient dropoff for tours but we are rather restricted when it comes to our larger vehicles in the city center where it is prohibited for them to enter. Our smaller shuttles do the job of taking passengers nearer to their accommodation.
Iceland is known to be an expensive country and our workers are being paid reasonably well. The expense of running a business and very expensive equipment will certainly reflect on the fares. We do hope that you enjoyed your visit with us in Iceland
We used Grey line as airport transfers. I made a mistake when booking and emailed the company which was promptly answered and then sorted out. Coaches were comfortable and it was on time, well...
Went on Northern Lights Mystery tour on Thursday 8th December. Got picked up on time at our selected pick up point by coach. Travelled to an out of town destination. Tour guide was Oliver. Very well...
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Produktomdömen
Köpdatum: 08/12/2022
0
Dela
MI
Maria Iacobescu
Feefo-verifierat
3 years ago
Vad Maria Iacobescu sa om Gray Line Iceland:
everything was perfect
Produktomdömen
Köpdatum: 03/12/2022
0
Dela
KN
Kirsty Nightingale
Feefo-verifierat
3 years ago
Vad Kirsty Nightingale sa om Gray Line Iceland:
Good and easy
Produktomdömen
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for your feedback. The shared shuttle service has large coaches and at the time you have booked a very busy time at the airport. The departures are every hour on the hour and at times 2 coaches are in service for each departure. The airport coach arrives at the main terminal where passengers change to smaller vehicles to take them to their respective hotels. This saves time.
The larger coaches can only stop at very few locations in the city center and would take a long time, therefore this arrangement. It is unfortunate that you found this inconvenient
Time-Management wurde nicht eingehalten. Beinahe eine Stunde Verspätung (nicht wegen des Verkehrs), ist schwierig, wenn man nach der Tour weitere Touren am Abend gebucht hat!
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.