The driver who collected us from bus stop 6 was amazing there was myself my husband and another Gentleman who was going to the sky Lagoon. The driver informed us to be ready outside for 4.50pm for...
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Produktomdömen
Köpdatum: 07/12/2022
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
They have forgotten to tell the bus driver that we booked a specific pick up at the hotel.
We missed 1h of sunlight and had to contact our tour to change the timing
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for your review, you have booked airport transfer service and a northern lights tour, not sure what tour you are referring to that you missed 1h or sunlight? Can you write to us to iceland@grayline.is in order to find out which tour you had booked?
I booked for the wrong day but without any fuss the customer service people transferred the credit to the day i needed. Excellent customer service.
Produktomdömen
Köpdatum: 12/12/2022
0
Dela
JG
Jennie Gill
Feefo-verifierat
3 years ago
Vad Jennie Gill sa om Gray Line Iceland:
We used grayline for our transfers from and to the airport. Both were on time, easy to locate and very organised. Coaches were clean and the staff were very friendly
The bus did not stop by at 12:30. The bus at 1:30 did not have a Gray Line sign. If the bus driver didn't seek me out, I would not have known it was
a Gray Line.bus. it had a different company...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.