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Gray Line Iceland Recensioner

Visar alla 13,015 omdömen

Betrodd kund

Feefo-verifierat

3 years ago

Use Grayline while in Iceland

On time great people to use

Köpdatum: 17/06/2023

Gary Grigg

Feefo-verifierat

3 years ago

Vad Gary Grigg sa om Gray Line Iceland:

Best

Great service from their staff

Köpdatum: 12/06/2023

Deborah Gallagher

Feefo-verifierat

3 years ago

Vad Deborah Gallagher sa om Gray Line Iceland:

Prompt & we'll organised

Well organised trip. Pick up from hotel. Prompt service. Good stop destinations

Köpdatum: 11/06/2023

Radoslaw Rejman

Feefo-verifierat

3 years ago

Vad Radoslaw Rejman sa om Gray Line Iceland:

Misleading reservation form UX, declined refund for missed bus

The reservation form UX is misleading and led me to a wrong bus terminal.. Finally missed the bus and had to take a ride with another company. Refund claim was subsequently declined by Gray Line.

Andrei

Gray Line Iceland

3 years ago

Thank you Radoslaw for taking the time in writing us about your experience. As we have explained in the email we sent you, the location of our Terminal is mentioned on the webpage you booked the ticket from as well in the confirmation email you received when booking was confirmed and also in the voucher. We make sure that our customers have all the information needed in order to locate the terminal ( Reykjavik Terminal - Skógarhlíð 10 same location as Bus Hostel) before and after booking is completed. We regret to see that you went to a different terminal but as seats were reserved according to the booking made we cannot refund you for this purchase.

Produktomdömen

Köpdatum: 16/06/2023

Michael Lumsden

Feefo-verifierat

Enschede

3 years ago

Vad Michael Lumsden sa om Gray Line Iceland:

Both the guide and driver were excellent.

Much cheaper than the excursion from the cruise ship

Produktomdömen

Köpdatum: 09/06/2023

Chandra Vaidyanath

Feefo-verifierat

3 years ago

Vad Chandra Vaidyanath sa om Gray Line Iceland:

The guide Elle was very rude, Very impolite,I wish I had more space to type

The guide Elle was very rude, Very impolite,I wish I had more space to type.

Andrei

Gray Line Iceland

3 years ago

Hello Chandra! Thank you for taking the time to write us about your experience. We are deeply sorry to hear about this and we would like to hear more, therefore we invite you to write us at iceland@grayline.is with your booking reference number and more details about this case. We appreciate your support!

Produktomdömen

Köpdatum: 15/06/2023

Betrodd kund

Feefo-verifierat

3 years ago

Michael was an excellent tour guide, very knowledgeable and friendly…

Yes, I would certainly buy from them again. We almost always buy a tour from Gray Line no matter where we travel in the world.

Produktomdömen

Köpdatum: 14/06/2023

John Hamilton

Feefo-verifierat

3 years ago

Vad John Hamilton sa om Gray Line Iceland:

Use Grayline while in Iceland

On time very helpful and friendly driver

Produktomdömen

Köpdatum: 08/06/2023

Betrodd kund

Feefo-verifierat

3 years ago

The bus was on time and comfortable

Produktomdömen

Köpdatum: 11/06/2023

Uladzimir Karatkevich

Feefo-verifierat

3 years ago

Vad Uladzimir Karatkevich sa om Gray Line Iceland:

Very agradable website. Great solution to choose drop-off point. Comfortable bus, friendful driver. In addition, I changed pick-up point for city- airport transfer. It was possible only some hours...

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Produktomdömen

Köpdatum: 09/06/2023

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Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

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Gray Line Iceland Omdömen

The Golden Circle ClassicFler recensioner av den här produktenVisa produktwebbplatsThe guide was informative, but not heavy. He was witty without being crass. The sites we visited well worth seeing.!

The Golden Circle ClassicFler recensioner av den här produktenVisa produktwebbplatsThe places are way too crowded and the guide is least interested in explaining things to you. Busy on her phone trying to chat with her family.

The Golden Circle ClassicFler recensioner av den här produktenVisa produktwebbplatsGood balance of different sites to visit with lots of good information to help a traveller understand the country’s highlights

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsPickup was on time. Bus driver was helpful and friendly

The Sky Lagoon is breathtaking a geothermal spa in Reykjavik capital area. Relax and unwind in the great outdoors and experience the 7-step ritual forFler recensioner av den här produktenVisa produktwebbplatsThe sky lagoon was beautiful and much better than I had imagined.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFler recensioner av den här produktenVisa produktwebbplatsComfortable bus and friend ful driver. Understandable bus change on the Bus Terminal.

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