Good morning,
Thank you for taking the time to review your recent experience. We are sorry to hear that you have been left feeling disappointed with the service you received.
Across our business, we strive to provide all of our customers with a high standard of customer service, and we are disappointed to learn that you do not feel this has been reflected in your experience. We value all feedback received, as it helps us identify areas where improvements can be made.
A member of our Customer Care Team will be reaching out to you directly to discuss the matter further, gain a better understanding of your experience, and work towards a fair and satisfactory resolution.
Kind regards,
Jenny
Grass247
0
Dela
ML
Mark Lauderdale
Feefo-verifierat
GBR
15 days ago
Vad Mark Lauderdale sa om Grass247:
First Purchase of Artificial Grass
Easy to order and delivered when promised. Nice and straight forward transaction.
0
Dela
Betrodd kund
Feefo-verifierat
15 days ago
Good value
Product arrived promptly and looks good
0
Dela
Betrodd kund
Feefo-verifierat
16 days ago
Great product
Customer service is excellent.
0
Dela
FH
Francine Hulme
Feefo-verifierat
GBR
16 days ago
Vad Francine Hulme sa om Grass247:
Outstanding service and delivery perfect thank you
0
Dela
Betrodd kund
Feefo-verifierat
16 days ago
Excellent service all round. Product was excellent ansd as described. Thank you to everyone who was involved in my purchase.
0
Dela
Betrodd kund
Feefo-verifierat
17 days ago
Overall very pleased
Overall from first contact to discuss details to having it delivered couldn't fault this company all operatives pleasant polite and very helpful.
0
Dela
BD
Brian D
Feefo-verifierat
GBR
17 days ago
Vad Brian D sa om Grass247:
Great budget grass
Delivery of a very heavy product was professionally done. Arrived quickly as well.
0
Dela
Betrodd kund
Feefo-verifierat
17 days ago
Grass Witham 42cm
Very good service and delivery. Grass is very wood quality.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
