Very good so far although I haven't flown yet. I was a bit worried after seeing the bad reviews but so far everything seems fine.
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Luggage charge scam, avoid
Bought the ticket then after I'd paid the checkout page revealed I have to call a number so that they can charge me £100 for one piece of luggage. Went back and reviewed the purchase process and...
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Mavyreen
Globehunters
3 years ago
Thank you for your feedback. We apologize for the
inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception.
We have escalated this case internally to investigate further and make sure there is no lack of clarity about baggage allowance and cost on our website. We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Betrodd kund
3 years ago
I just don’t buy this response. Why would you even set up your process so the customer has to call a number to add luggage? It isn’t just you can’t easily find this out. It’s just set up to scam you.
0
Dela
MG
Miss Anoushka Grewal
Feefo-verifierat
3 years ago
Vad Miss Anoushka Grewal sa om Globehunters:
Fine but slightly fraudulent
Booking the tickets was fine and very easy. The official tickets and paper work were only sent out to you after they have called/emailed you to let you know that you need to pay for check in baggage....
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Mavyreen
Globehunters
3 years ago
Hello!
Thank you for your feedback. We apologize for theinconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception.
We have escalated this case internally to investigate further and make sure there is no lack of clarity about baggage allowance and cost on our website. We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Very supportive and easily contactable. They fulfilled my needs. I’m happy with their service
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Very smooth
All went smoothly. Flights confirmed fairly quickly and even called to check all was ok.
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Dela
ML
Ms Gail Low
Feefo-verifierat
4 years ago
Vad Ms Gail Low sa om Globehunters:
Great experience; I would use again!
I was worried at first, seeing some not quite so glowing reviews but I needn't have worried. Everything was smooth and efficient.
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Dela
MS
Mr Joao Aleixo Santos
Feefo-verifierat
4 years ago
Vad Mr Joao Aleixo Santos sa om Globehunters:
Amazing
Very good! Thanks
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Dela
MC
Mr Rahul Chawla
Feefo-verifierat
4 years ago
Vad Mr Rahul Chawla sa om Globehunters:
Easy to book
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
The website didn’t look great, not very slick, so alarm bells start ringing, this was further emphasised by the transaction not being accepted the first time requiring a phone call. This then became...
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Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
2
Dela
Betrodd kund
Feefo-verifierat
4 years ago
I spoke to quite a few people and all of them were very friendly and helpful
Mavyreen
Globehunters
4 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
