Sending similar items to what’s ordered may be okay for you guys but to someone who collects specific things it’s a big disappointment. I ordered an action figure and received a vynil Funko pop. I...
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Andy
Chaos Cards
4 years ago
Thank you for leaving a review for us.
I am sorry that the wrong item was sent out to you and I can see from communications with you that the correct item has been sent out to you and should be with you very soon.
We hope that the replacement is with you quickly and once again apologise for the mistake made.
Kind regards
Andy
Betrodd kund
4 years ago
I apologise! I have modified the rating to 5 STARS
I HAVE JUST SEEN THE EMAIL THAT CHAOS CARDS ARE SENDING ME THE ITEM I ORDERED. the fact they’d do this is honestly great and such a good look for the company. Amazing treatment of customers. Thanks for sorting this. Sorry again for the bad review I thought I was going to be left with the wrong item.I’ve changed it to 5 stars. Thankyou guys! <3
They reseal packs when I was opening my darkness ablaze I saw that 2 packs were smaller than the third one
Andy
Chaos Cards
4 years ago
Hi Sanjis
Thank you for leaving a review here for us.
We are sorry you feel this way regarding the items you have received.
May I ask if you can send us some photos of what you have received by replying to your confirmation email as this can just be down to the way the packs are cut during manufacturing.
I can fully assure you that none of the items we send out are resealed. We only receive our stock from official suppliers. For us to reseal any items would hurt our long reputation and go against all that we worked towards over our years of selling these items.Kind regardsAndy
Bought from here a few times now, and the customer service is great, happy to keep coming back because of the good service and wide selection of pokemon items and the klarna option is so convenient,...
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.