We are sorry to hear that your parcel is lost.
We are dealing with this with you through emails and have advised that the investigation can take a couple of days with Royal Mail. We will be back with you as soon as we can and hope that we have some more news for you soon.
Köpdatum: 02/09/2021
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Dela
Betrodd kund
Feefo-verifierat
4 years ago
Super quick dispatch and great price. All round great service
I've ordered from Chaos Cards a few times now and I'm always impressed by the range, value and quality of service. The mix of Pokemon singles, repacks and damaged items has really helped me build up...
Great service. Website was up to date and all products were accurately displayed. One item was delayed due to a delayed release and ChaosCards was very clear about why it was delayed and when I'd be...
Missing card from a singles order which is being sent out again, but disappointed I will have to go through each order to check they are all there in future and feel like I can no longer trust in the...
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Andy
Chaos Cards
4 years ago
Hi Daniel.
We are sorry that a card was missing from your recent order.
All single card orders are picked by hand and occasionally a card can be mispicked due to human error and would always recommend double checking your order when it arrives so you know all of the items are there.
The customer services team are always happy to help with any issues and aim to deal with them as quickly as possible.
We hope that the next order arrives with you swiftly and without any issues.
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.