Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Produktomdömen
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Köpdatum: 02/02/2021
0
Dela
MT
Mr Martin Tonks
Manchester
5 years ago
Vad Mr Martin Tonks sa om Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Produktomdömen
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Köpdatum: 02/02/2021
0
Dela
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Vad Mrs Sylvia Bickerton sa om Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Produktomdömen
Köpdatum: 30/01/2021
0
Dela
MN
Mr Charles Newbury
5 years ago
Vad Mr Charles Newbury sa om Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Produktomdömen
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Köpdatum: 27/01/2021
0
Dela
Betrodd kund
5 years ago
They were responsive and addressed my issues well
Produktomdömen
Köpdatum: 28/01/2021
0
Dela
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Vad Mr & Mrs Mitchell sa om Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Produktomdömen
Köpdatum: 27/01/2021
0
Dela
Betrodd kund
5 years ago
Excellent customer service
Produktomdömen
Köpdatum: 22/12/2020
0
Dela
Betrodd kund
5 years ago
Quick efficient service.
Produktomdömen
Köpdatum: 26/01/2021
0
Dela
MM
Mr Trevor Maybourne
5 years ago
Vad Mr Trevor Maybourne sa om Fresh Insurance Services:
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
