I have used the service for many years now. Not had any issues however I have never claimed, so cannot comment here. Renewal has always been straight forward.
Advisors always been really helpful.
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with the service received.
Kindest regards,
The Fresh Home Insurance Team
Produktomdömen
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with the service received.
Kindest regards,
The Fresh Home Insurance Team
Good service, offering the product we were looking for.
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with the service received and the product.
Kindest regards,
The Fresh Home Insurance Team
Produktomdömen
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with the service received and the product.
Kindest regards,
The Fresh Home Insurance Team
Köpdatum: 15/05/2022
0
Dela
MG
Mr Andrew Gray
Windsor
4 years ago
Vad Mr Andrew Gray sa om Fresh Insurance Services:
Knowledgeable of the service and a personable and helpful adviser
Aaron
Fresh Insurance Services
4 years ago
Hi Andrew,
Thank you for sharing such lovely comments. It looks like you may have accidently given us 1 star for Service. It would be great if you could update this but please don't worry if it isn't possible, I will be sure to pass your positive comments to the Customer Support Specialist that helped you.
Kindest regards,
The Fresh Home Insurance Team
MG
Mr Andrew Gray
4 years ago
Knowledgeable of the services offered, personable and helpful. Very good.
Produktomdömen
Aaron
Fresh Insurance Services
4 years ago
Hi Andrew,
Thank you for sharing such lovely comments. It looks like you may have accidently given us 1 star for Service. It would be great if you could update this but please don't worry if it isn't possible, I will be sure to pass your positive comments to the Customer Support Specialist that helped you.
Kindest regards,
The Fresh Home Insurance Team
Qashif
Fresh Insurance Services
4 years ago
Thank you for updating your review.
Köpdatum: 07/05/2022
0
Dela
TT
Thillainathan Thambaiah
Northolt
4 years ago
Vad Thillainathan Thambaiah sa om Fresh Insurance Services:
Vad Mrs Ingrid Newman sa om Fresh Insurance Services:
I am satisfied with the service.
Qashif
Fresh Insurance Services
4 years ago
Hi Mrs Newman,
Thank you for taking the time to review your recent experience. It’s great to hear that you are satisfied with our service.
Kindest regards,
The Fresh Home Insurance Team
Produktomdömen
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to leave product feedback.
Köpdatum: 01/05/2022
0
Dela
MB
Mr Colin John Barfoot
4 years ago
Vad Mr Colin John Barfoot sa om Fresh Insurance Services:
Very clear and direct to the point in information, understanding and polite.
Aaron
Fresh Insurance Services
4 years ago
Hi Colin,
Thank you for sharing your feedback following your recent dealings with us. It's great to hear that you found the service clear and polite. I'll be sure to share these comments for recognition.
Kindest regards,
The Fresh Home Insurance Team
Produktomdömen
Aaron
Fresh Insurance Services
4 years ago
Hi Colin,
Thank you for sharing your feedback following your recent dealings with us. It's great to hear that you found the service clear and polite. I'll be sure to share these comments for recognition.
Kindest regards,
The Fresh Home Insurance Team
Because the agent was so helpful,and talked me through all the questions I asked ,making it so easy to understand.!!!!
Aaron
Fresh Insurance Services
4 years ago
Hi Roy,
Thank you for reviewing your recent experience, its great to hear how our Customer Support Specialist really made a difference and your renewal premium remained competitive. I have shared your comments with our Management Team to ensure praise is provided.
Kindest regards,
The Fresh Home Insurance Team
Produktomdömen
Aaron
Fresh Insurance Services
4 years ago
Hi Roy,
Thank you for reviewing your recent experience, its great to hear how our Customer Support Specialist really made a difference and your renewal premium remained competitive. I have shared your comments with our Management Team to ensure praise is provided.
Kindest regards,
The Fresh Home Insurance Team
Köpdatum: 05/05/2022
0
Dela
MD
Mr William Devine
4 years ago
Vad Mr William Devine sa om Fresh Insurance Services:
On this occasion I thought the service was poor. I was told that would be contacted and no contacted me regarding a change to the policy.
Aaron
Fresh Insurance Services
4 years ago
Hi William,
I am very sorry to hear that you didn't get a call when expected. We pride ourselves on our commitment and so I have passed this to our Customer Services Team so we can fully understand what happened and make sure your policy is updated accordingly.
Kindest regards,
The Fresh Home Insurance Team
Produktomdömen
Aaron
Fresh Insurance Services
4 years ago
Hi William,
I am very sorry to hear that you didn't get a call when expected. We pride ourselves on our commitment and so I have passed this to our Customer Services Team so we can fully understand what happened and make sure your policy is updated accordingly.
Kindest regards,
The Fresh Home Insurance Team
Köpdatum: 04/05/2022
0
Dela
MA
Mrs Marianne Ancill
France
4 years ago
Vad Mrs Marianne Ancill sa om Fresh Insurance Services:
At first they would not renew my house insurance as I live abroad, but when they realised that I had been using them for the last 8 years the were very helpful and apologetic.
Aaron
Fresh Insurance Services
4 years ago
Hi Marianne,
Thank you for your taking the time to share your recent experience with us. We are pleased to hear that we were able to accommodate your non-standard insurance requirements this year and you found our Customer Support Specialist helpful.
We would also like to take this opportunity to thank you for your long standing custom.
Kindest regards,
The Fresh Home Insurance Team
Produktomdömen
Aaron
Fresh Insurance Services
4 years ago
Hi Marianne,
Thank you for your taking the time to share your recent experience with us. We are pleased to hear that we were able to accommodate your non-standard insurance requirements this year and you found our Customer Support Specialist helpful.
We would also like to take this opportunity to thank you for your long standing custom.
Kindest regards,
The Fresh Home Insurance Team
Fortunately I e not had to claim so have no idea how smoothly that would be
Aaron
Fresh Insurance Services
4 years ago
Hi,
Thank you for sharing your positive feedback, we take pride in supporting our customers and offering an easy experience. I hope your claim free years continue to grow and whilst claims are handled directly with the Insurer, the team here at Fresh are always happy to help.
Kindest regards,
The Fresh Insurance Team
Produktomdömen
Aaron
Fresh Insurance Services
4 years ago
Hi,
Thank you for sharing your positive feedback, we take pride in supporting our customers and offering an easy experience. I hope your claim free years continue to grow and whilst claims are handled directly with the Insurer, the team here at Fresh are always happy to help.
Kindest regards,
The Fresh Insurance Team
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
