Freedom Health Insurance Omdömen

We are sorry to hear that you experienced issues with the premium payments. We have investigated the problem and we can confirm that your premiums are set up to go out on the date requested by you through a recurring card payment. The initial direct debit was cancelled, and your premiums are up-to-date. If you have any other questions or queries, please do not hesitate to contact us.

It's a pleasure to hear about your positive experience with Freedom Health Insurance. Please don't hesitate to contact us if you have any questions about your policy!

Hi, Alan! Thank you for this amazing review. We are so happy to hear about your experience so far! We will work hard to continue to offer the best possible service. Don't hesitate to get in touch if you need any help with your policy!

Thank you for your review! Don't hesitate to contact us in case you need any help with your policy!

Thank you for taking the time to share this positive feedback. We are very happy to hear that you found our services helpful. Don't forget we're here if you need any help with your policy.

Thank you so much for your feedback! We are here if you need any help with your policy.

We are sorry to hear that you are unsatisfied with the outcome of your health insurance claim. Unfortunately, your Freedom Worldwide Bronze policy doesn't provide cover for the outpatient treatment you tried to claim for. You can always add additional cover to your plan at renewal to ensure future claims of this type would be covered.

Hi, Janet. Thank you for your 5-star feedback. It's a pleasure to know you had a positive experience so far. If you have any questions about your health insurance plan, do not hesitate to contact us.

We apologise for the delay in getting your claim reimbursed. Due to the current covid situation, we are experiencing a short delay in processing some of the claims. This should have been paid now. If you have any questions about your plan or any other claims, do not hesitate to get in touch.

We are sorry to hear you are unsatisfied with our service, however we believe the comment to be inaccurate and unfair. We have already been in touch privately to try to explain and resolve the situation.