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Omdömen för Freedom Health Insurance | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 180 omdömen

Betrodd kund

Feefo-verifierat

8 years ago

I purchased Freedom Health Insurance through Advo my advisors. From my point of view everything went smoothly. I was informed of your responses at each stage.

Freedom Health Insurance

8 years ago

Thank you for your feedback. We are glad we've managed to provide a smooth and easy application process. Should you have any questions, please do not hesitate to contact us.

Kind regards,

Freedom Health Insurance Team

Betrodd kund

Feefo-verifierat

9 years ago

Bad customer service

I sent an email asking for more details about my coverage, but didn't get a response. They call only to take more money. I don't think that will help me if I need to use the insurance.

Freedom Health Insurance

9 years ago

We are really sorry about your experience. We always try to answer all customers inquiries in 24 hours or the first working day after they have been received. For some reason, your original email never got to us. We are currently looking into this technical issue in order to avoid any future problems.

Hopefully, we have now managed to answer all of your questions. If you need to contact us in the future, you can either do it via phone 0800 999 2013 or by email to info@freedomhealthinsurance.co.uk

Freedom Health Insurance Team

Betrodd kund

9 years ago

I had a call from the company that they didn't get my email. I resent my request.

Betrodd kund

Feefo-verifierat

9 years ago

Great customer service

Easy to set up & very helpful staff. It always felt like I was talking to real friendly people.

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Neil

Feefo-verifierat

9 years ago

Vad Neil sa om Freedom Health Insurance:

simple quick and uncomplicated

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. We are always trying to make the entire process as quick and easy as possible. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Betrodd kund

Feefo-verifierat

9 years ago

Good customer service

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our customer service. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Betrodd kund

Feefo-verifierat

9 years ago

Well done!

Smooth transfer and efficient service

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Alexander

Feefo-verifierat

9 years ago

Vad Alexander sa om Freedom Health Insurance:

very helpful and informative

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are glad we've managed to answer all your questions and provide a good customer service. Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Sally

Feefo-verifierat

Hornchurch

9 years ago

Vad Sally sa om Freedom Health Insurance:

Wide Cover and Competitive rates of premium

The policy offered was very extensive and covered my favoured choice of London Hospitals and provided very good aftercare facilities which are very important in supporting patients discharged from...

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Freedom Health Insurance

9 years ago

Thank you for your comprehensive feedback. We are pleased to hear that you were happy with your experience and with our product. This helps us a lot.

Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Betrodd kund

Feefo-verifierat

9 years ago

Daniel

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you were happy with your experience. Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Vivian

Feefo-verifierat

9 years ago

Vad Vivian sa om Freedom Health Insurance:

Quick, easy, simple insurance

Quick email responses and knowedgable staff who gave me a policy which suited my specific needs, cheers

Daniel

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that we have managed to provide you with the right policy for your healthcare needs. Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

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