Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

forward2me Omdömen

https://www.forward2me.com

We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..

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omdömen under det senaste året

Visar alla 13,904 omdömen

Josh Faulk

Feefo-verifierat

4 years ago

Vad Josh Faulk sa om forward2me:

Great customer service team

Betrodd kund

Feefo-verifierat

4 years ago

Great service and fast delivery. I highly recommend forward2me

Jonathan Elias

Feefo-verifierat

4 years ago

Vad Jonathan Elias sa om forward2me:

Highly Recommend Forward2me!

Forward2me was absolutely amazing to work with! The customer service was absolutely great! Helped me repackage my item and got to me super fast! Highly recommend Forward2me!

Shane

Feefo-verifierat

Perth, Western Australia

4 years ago

Vad Shane sa om forward2me:

Excellent delivery and delivery. 5 Stars ⭐️⭐️⭐️⭐️⭐️ 😁

Ann Nash

Feefo-verifierat

4 years ago

Vad Ann Nash sa om forward2me:

The service from you guys is superb. All of my queries are promptly replied too, and you are very quick, and efficient, at processing parcels. Thanks!

Alexandra Varlet

Feefo-verifierat

4 years ago

Vad Alexandra Varlet sa om forward2me:

Very satisfied

Tout à été « smooth »

Betrodd kund

Feefo-verifierat

4 years ago

Painful

impossibly unfriendly customer service, expensive rates. wouldn't use again.

Hayley

forward2me

4 years ago

Hi, Many thanks for your feedback. We are sorry that you feel dissatisfied with our service, however, as was advised to you previously, by our Customer Experience agents, the document approval procedure from our Germany warehouse is viewable to all customers' from the Germany page on our website and can also be found from our FAQ'S page, 'READ MORE', https://forward2me.zendesk.com/hc/en-gb/articles/360016227500-Why-do-I-need-to-upload-a-passport-and-utility-bill-when-shipping-from-the-German-address- The document approval process from Germany is a new security policy that has been built onto our system to ensure additional security and protection for both our customers and our service by the request of Germany authorities-not forward2me. Forward2me would only use the provided forms of identification for no other reason than if working with the police and German authorities in any events of a fraud claim. We do not share this other than with official authorities and only on request. The information is stored and transmitted in an encrypted form. I can see that you continuously refused to provide the requested documentation for approval for shipping your package from our Germany warehouse and this resulted in your package exceeding the 30 free storage days but as a one time only gesture we offered to waver all additional storage charges and we authorised shipping for your package at Germany from our side. Please note, if you should choose to ship from our Germany warehouse again and if you do not provide the requested documents from your account you will not be approved for shipping from the Germany warehouse again, you will be restricted to proceed with shipping your packages and the only available options for your packages would be return to sender or disposal. We apologize for any inconvenience this may have caused you. We hope this information that we have provided to you is useful, we hope the issues you have experienced through our service do not deter you from shipping with us again in the future and we hope you will reconsider your current rating of our service. Kind Regards Hayley

Miguel Curto

Feefo-verifierat

4 years ago

Vad Miguel Curto sa om forward2me:

No issues what so ever, just works. Saves you money and headaches.

Sergey Sobolev

Feefo-verifierat

Dublin

4 years ago

Vad Sergey Sobolev sa om forward2me:

The delivery was fast and without any issues

Jared Smith

Feefo-verifierat

4 years ago

Vad Jared Smith sa om forward2me:

brilliant and easy service

A brilliant and easy service. A+

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