Fly Sharp Omdömen

Dear Customer We regret to note your discontentment towards our servicesPlease note that we take all necessary steps to inform our clients / customers of any amendments and modifications / Schedule Change in their travel plan; however, we hope you understand that schedule changes are common occurrences especially during the Pandemic and COVID phase.Addressing over the price discrepancy we would like to clarify that being a travel agent we have to abide by the airline protocols and according to the same airline charges for date change , Flight will be waived however tax difference will be applicableWe would be obliged if you treat this case in isolation and render us another opportunity to serve you better Regards Fly Sharp

Dear Mr Arnold Thank you for your comments, although we're sorry to know you were disappointed with our rebooking procedure however as a travel agent we have to abide by the norms and guidelines of the concerned airline with regard to any amendments to be processed and is processed only after the same are agreeable to our customers As per the latest advisory -passenger can amend the ticket without any change fee however differences in the fare will be applied. We would like to render our sincere apologizes once again for all the inconvenience caused and acknowledge your dissatisfaction at present, would be obliged if you can treat this case in isolation and give us another chance to serve you better Regards Fly Sharp

Dear Mr. Reza Thank you very much for your kind feedback. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travel Regards Fly Sharp

Dear Ms Rivero Thank you very much for your kind feedbackWe are delighted to hear you have received great service during a challenging time.We will of course look forward to assisting you with your future travelRegards Fly Sharp

Dear Mr. Meghoma Thank you very much for your kind feedbackWe are delighted to hear you have received great service during a challenging time.We will of course look forward to assisting you with your future travelRegardFly Sharp

Dear Customer Thank you for your comments although we are sorry to hear that you are disappointed with our service however we assure you that your feedback has been escalated to the training and development teamRegardFly Sharp

Dear Customer At the foremost, we regret to note the discontentment expressed in your feedback and are mindful of your sentiments. With regards to the matter further, may we mention that the price to reschedule the dates on any ticket is offered upon liaising with the real time fare supplied by the airline involved; for the intended dates considering the sensitivity and variation of prices in the market. Thus, upon agreement from our respective customer/s – the booking is processed and the ticket is revised when rescheduling the booking. Hence, having reviewed the matter at hand; it is concluded that the above has been practiced in your case as well - where in our expert ensured to explore all possible options pertaining to your travel interest and looked for workarounds to get you lowest available fare. However, the identified difference in amount quoted upon contact was purely due to the fare difference obtained real time we hope you understand that no travel agency posses any control on the availability of the inventory/specific fare in demand or otherwise; as it’s purely governed under the operational purview of the carrier in associationLastly, we once again do acknowledge your dissatisfaction towards the service at presentRegards Fly Sharp

Dear Customer We regret to note your discontentment with context to schedule change and refund timeframe We would like to inform you that schedule change is beyond our control however we do make all possible efforts to advise and inform our client(s) regarding the flight changes incorporated by the airline. As per the advisory received from Qatar Airways you are entitled for full refund and we have already raised the refund request with the airline against you ticket. Addressing to your dissatisfaction expressed towards the refund timeframe –as a travel agent we can only raise the refund with the airline and wait until same received from the airline. Due to recent travel restriction imposed by the government airlines are dealing with a lot of cancellation and refund therefore it is taking longer than the usual timeframe but we assure you we will offer the refund as soon as we receive it from the airline. Hope we have been able to address to your concern raised and share our viewpoint on the matter brought to our notice. Regards Fly Sharp

Dear Customer ,Thank you very much for your kind feedbackWe are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travelsRegardsFly Sharp

Dear Customer We regret to note the discontentment expressed in your feedback and are mindful of your sentiments With regards to the matter further, may we like to inform you that the flights which you booked was cancelled by the airline due to their operational reason however being your travel agent we offered both the options to you -either you can opt for the full refund for unused flights or amend the ticket by paying the difference in tax. Our experts always ensure to explore all possible options pertaining to the travel interest and looked for workarounds to get the lowest available fare. However, the identified difference in amount quoted upon contact was purely due to the fare difference obtained real time – which was agreed by yourself and resulted in revised itinerary Apart from that we would also like to clarify that no travel agency posses any control on the availability of the inventory as it’s purely governed under the operational purview of the carrier in association Nonetheless , we raised the full refund request with the airline and same may take 02-03 weeks from the day of submission of refund request Regards Fly Sharp