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FlyDirect Recensioner

Visar alla 3,279 omdömen

Betrodd kund

Feefo-verifierat

10 years ago

Very good service all round.

Köpdatum: 28/12/2015

Betrodd kund

Feefo-verifierat

10 years ago

Flight was clean. But outgoing flight was delayed in terminal and then further on run…

Flight was clean. But outgoing flight was delayed in terminal and then further on run way. Upon departure there were no sandwiches remaining during the inflight service, as these had been used in...

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Fly Direct

FlyDirect

10 years ago

Thank you for your feedback. Apologies for the delay on your flight, this was due to the Air Traffic Control strike in France which is why you were also waiting on the runway to be able to get away as soon as travel was approved. In relation to the sandwiches we always insist that the airline carry enough for all flights and we will follow this up with them as this shouldn't happen. I hope overall you enjoyed your time in Tenerife. Kind regards, Lydia Smith General Manager - Channel Islands Outbound C.I.Travel Group

Produktomdömen

Köpdatum: 29/02/2016

Betrodd kund

Feefo-verifierat

10 years ago

Very efficient and comfortable

Produktomdömen

Köpdatum: 14/11/2015

Betrodd kund

Feefo-verifierat

10 years ago

The flight times could be better. Coming in we only had part of an evening…

The flight times could be better. Coming in we only had part of an evening and going back our last night is cut short as you need to be picked up at 6.45 the times would be excellent the other way...

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Produktomdömen

Köpdatum: 04/02/2016

Betrodd kund

Feefo-verifierat

10 years ago

Return flight check in was a lengthy procedure

Produktomdömen

Köpdatum: 23/02/2016

Betrodd kund

Feefo-verifierat

10 years ago

The only problem with the service are the regular delays. On Sunday 20th March 2016, as…

The only problem with the service are the regular delays. On Sunday 20th March 2016, as an example, we arrived at 06.50 for a check in at 07.20 (2 hours before departure) and there was already...

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Produktomdömen

Köpdatum: 09/11/2015

Betrodd kund

Feefo-verifierat

10 years ago

We had a delay both going to Tenerife and returning, no information was given, it would…

We had a delay both going to Tenerife and returning, no information was given, it would be a help if we could be kept informed of reasons for delays. Adults only flights would be of...

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Produktomdömen

Köpdatum: 07/07/2015

Betrodd kund

Feefo-verifierat

10 years ago

Booking and on board service was good, however we were delayed in both directions and…

Booking and on board service was good, however we were delayed in both directions and the information about the duration of the delays was either non existent or inaccurate which was very frustrating

Fly Direct

FlyDirect

10 years ago

I hope you enjoyed your holiday overall in Tenerife. I'm sorry that you weren't given explanations in relation to the delays on the departure. On your outbound flight this was due to the late arrival of the inbound aircraft and on your return flight this was due to the strikes in France by Air Traffic Control. I'm sorry for these delays. Kind regards, Lydia Smith Manager - Channel Islands Outbound

Produktomdömen