Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

FlyDirect Recensioner

Visar alla 3,284 omdömen

Trusted Customer

Feefo-verifierat

7 years ago

Vad Trusted Customer sa om FlyDirect:

Quick and easy way to travel, no Gatwick travel

Absolutely love Fly Direct, cuts out the whole Gatwick travel, so quick and easy, would definatgely book with them again

Produktomdömen

Köpdatum: 10/11/2018

Trusted Customer

Feefo-verifierat

7 years ago

Vad Trusted Customer sa om FlyDirect:

Perfect service

First class service and much better now they don't use buses to take the passengers to and from the terminal to the plane.

Produktomdömen

Köpdatum: 10/11/2018

Betrodd kund

Feefo-verifierat

7 years ago

Cabin service ran out of sandwiches on return and the two stewardesses were not professional. Our Malaga departure was late and no information was given. Only one person on check in to start with....

Läs mer

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're sorry to hear about your experience on board and have passed on your comments to the airline for their review. We hope that this did not detract from an otherwise pleasant holiday.

Betrodd kund

7 years ago

It was still a pleasant enough journey and did not detract from our holiday. My comments for improvement purposes only.

Produktomdömen

Köpdatum: 20/10/2018

Betrodd kund

Feefo-verifierat

7 years ago

Uncomfortable waiting

1.5 hours waiting on plane outward and return. I know it was not fly direct fault, but they could have given us a free drink once we were airborne. Quite a few young children on board made it quite...

Läs mer

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry that you were delayed, which as you're aware was out of the airline's control. Your comments regarding drinks have been communicated to them however.

Köpdatum: 27/10/2018

Trusted Customer

Feefo-verifierat

Jersey

7 years ago

Vad Trusted Customer sa om FlyDirect:

Flying good when flying.

Waiting 2 hours on the Tarmac both ways does not make for a great flight.

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise that you were delayed on this occasion, which was due to air traffic control restrictions outside of the control of the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Produktomdömen

Köpdatum: 27/10/2018

Betrodd kund

Feefo-verifierat

7 years ago

break to costa del sol

direct flights are fantastic, no messing about through gatwick

Köpdatum: 27/10/2018

Trusted Customer

Feefo-verifierat

7 years ago

Vad Trusted Customer sa om FlyDirect:

Lack of information and Flybe!

Lack of information on transfer times, rep at the hotel would not allow us to purchase a trip over the telephone given that he had been at the hotel once the whole trip, also to be sat on a plane for...

Läs mer

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays on this occasion, and are in discussion with the airline and airport in order to avoid a repeat of these issues in future. We hope that this did not detract from an otherwise pleasant holiday.

Produktomdömen

Köpdatum: 27/10/2018

Betrodd kund

Feefo-verifierat

7 years ago

It was simple to book this holiday and great to know the transfer was sorted the only problem was being delayed 2hrs on the way to Malaga and on the way back, if Flybe would of checked us in on time...

Läs mer

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays experienced on this occasion which were due to air traffic control restrictions. We hope that this did not detract from an otherwise enjoyable holiday.

Produktomdömen

Köpdatum: 27/10/2018

Betrodd kund

Feefo-verifierat

7 years ago

Better communication regarding delay on return flight and very poor service that there was no sandwiches or food to purchase on it given that it was a lunchtime flight

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise for the delay on your flight, and have communicated your comments regarding meals onboard to the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Köpdatum: 20/10/2018

Trusted Customer

Feefo-verifierat

Jersey

7 years ago

Vad Trusted Customer sa om FlyDirect:

Helpful customer orientated staff

The office staff in Jersey who we we booked our flight with were very helpful and very customer orientated and went the extra mile. The flight times were excellent for flight over and return. The...

Läs mer

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable booking experience and holiday. The luggage allowance is restricted slightly on this route due to a combination of factors.

Köpdatum: 20/10/2018

Har du inte fått något erbjudande om att lämna omdöme?

Visa alla medier (187)

Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

Varför lita på Feefo-omdömen?

Lär dig mer om Feefo

FlyDirect Omdömen

COSTA DEL SOLFler recensioner av den här produktenVisa produktwebbplatsEnjoyed very much, would go back in a heart beat, no complaints at all

COSTA DEL SOLFler recensioner av den här produktenVisa produktwebbplatsGreat food and service on the flight

COSTA DEL SOLFler recensioner av den här produktenVisa produktwebbplatsOverall an average service due to reasons given for return leg of journey.

Hotel TritonFler recensioner av den här produktenVisa produktwebbplatsHotel needs updating staff great no problems . Perfect position.

Andalucia PlazaFler recensioner av den här produktenVisa produktwebbplatsThe Hotel and the staff were lovely, small issue of ants in the room

FUERTE ESTEPONA HTLFler recensioner av den här produktenVisa produktwebbplatsThe hotel was great, lovely and clean most staff were very welcoming

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?