Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

FlyDirect Recensioner

Visar alla 3,285 omdömen

Betrodd kund

Feefo-verifierat

4 years ago

Great holiday after a rocky start

Will certainly use them again.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. It's not how your holiday started but how it unfolded throughout and finished :)

Produktomdömen

Köpdatum: 11/06/2022

Mr J Mcdonald

Feefo-verifierat

4 years ago

Vad Mr J Mcdonald sa om FlyDirect:

Brilliant no Gatwick hassle

The flights were all on time Crew very courteous I would certainly recommend Fly Direct

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. We are glad that you like our FlyDirect services to the Spanish sunshine. Yes, please... spread the word :)

Produktomdömen

Köpdatum: 11/06/2022

Betrodd kund

Feefo-verifierat

4 years ago

Not quite the perfect holiday !

Only a 2 hour delay both outward and return, and the chaos at passport control in Mallorca prevented a 5 star experience. Hotel good value and brilliant for kids.

Nuria Arocas

FlyDirect

4 years ago

Thank you for you review. Delays are out of our control, however we would like to apologise for the inconvenience caused. Otherwise, it seems like you had a family fun holiday in the sun!

Köpdatum: 11/06/2022

Betrodd kund

Feefo-verifierat

4 years ago

The joy of flying direct!

Aside from a short delay on departure, the service was efficient and friendly and the opportunity to 'fly direct' to holiday destinations is heavenly!

Nuria Arocas

FlyDirect

4 years ago

Thank you for your 5-star review! We totally agree with you, flying direct is just great! That's the way to go :)

Produktomdömen

Köpdatum: 04/06/2022

Betrodd kund

Feefo-verifierat

4 years ago

Very disappointed.

A 4 hour delay getting back to Guernsey with no information offered until the last hour, after getting up at 3 am to get to the airport two hours before the due departure time. We will not be booking...

Läs mer

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. With regard to the delay, there was a technical problem on the return flight, BA dealt with this as fast as they could and sourced a replacement plane. We genuinely think that is worth delaying the journey in order to keep our clients safe.

Betrodd kund

4 years ago

Many thanks for your reply. Whilst accepting that it is always vital to give safety the utmost priority, the fact that the plane had technical problems is not the issue, and is no one’s fault. The problem lies with the fact that no one informed us passengers of the situation until about one hour before we finally departed. There was a full plane load of very tired passengers at the gate , many of them children, not knowing how long they would be there. Your office was closed and many people were desperately trying to get information by phoning contacts in Guernsey without success. If we had been told of the situation, then the long wait for the replacement aircraft would have been much easier to bear. There was a failure of communication in this instance, something which should be an important part of your customer service.

Produktomdömen

Köpdatum: 05/06/2022

Betrodd kund

Feefo-verifierat

4 years ago

Excellent !

Nuria Arocas

FlyDirect

4 years ago

Happy clients, happy team!

Köpdatum: 05/06/2022

Betrodd kund

Feefo-verifierat

4 years ago

Excellent holiday .All questions answered quickly .

Yes we would travel with them again

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review :) This is what we would like to hear, happy clients!

Produktomdömen

Köpdatum: 04/06/2022

Mr G Burton

Feefo-verifierat

4 years ago

Vad Mr G Burton sa om FlyDirect:

excellent

easy check in good onboard service although a bit short of goods. lovely short flight .have already booked to go again in september

Nuria Arocas

FlyDirect

4 years ago

Thank you for your feedback. We are happy that your holiday unfolded well and that you had a wonderful time in Majorca. Safe travels in September!

Produktomdömen

Köpdatum: 05/06/2022

Mr T Leech

Feefo-verifierat

4 years ago

Vad Mr T Leech sa om FlyDirect:

Fantastic amazing to have a direct flight fromGuernsey

Everything was made easy from booking to travel would definitely use fly direct again. Hoping we will have more destination options down the line. 😊

Nuria Arocas

FlyDirect

4 years ago

Thank you for your 5-star review! We are pleased that your holiday unfolded well and that you had a lovely time in beautiful Majorca. We are already looking into the possibility to add new destinations :)

Produktomdömen

Köpdatum: 05/06/2022

Betrodd kund

Feefo-verifierat

4 years ago

A few teething problems but great flight.

Great option to flydirect cutting out uk airports. Would like to be able to pre book seats on flight.We were the first flight from guernsey and aurigny made numerous errors on check in. Hopefully...

Läs mer

Nuria Arocas

FlyDirect

4 years ago

Thank you for the constructive feedback and understanding. We couldn't agree more with you, flying direct is the way to go!

Köpdatum: 05/06/2022

Har du inte fått något erbjudande om att lämna omdöme?

Visa alla medier (187)

Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

Varför lita på Feefo-omdömen?

Lär dig mer om Feefo

FlyDirect Omdömen

Hotel Bon Sol & SpaFler recensioner av den här produktenVisa produktwebbplatsGreat room & food but like rest of the world they are suffering staff issues.

MAJORCAFler recensioner av den här produktenVisa produktwebbplatsJourney time less than 2 hours What’s not to like I’ll go again asap

MAJORCAFler recensioner av den här produktenVisa produktwebbplatsBrilliantly convenient. Why would you not fly direct!

MAJORCAFler recensioner av den här produktenVisa produktwebbplatsAn expensive flight , but tolerable if it had gone well.

MEDITERRANEO HOTELFler recensioner av den här produktenVisa produktwebbplatsExcellent hotel and food . A wonderful experience for last five years

Msh Mallorca SensesFler recensioner av den här produktenVisa produktwebbplatslovely hotel but rooms are either up a lot of steps or up a short steep hill so not suitable for anyone with walking difficulties

PUERTO AZUL SUITESFler recensioner av den här produktenVisa produktwebbplatsGreat hotel very clean, fresh towels every day and amazing breakfast. Great location too

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?