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FlyDirect Recensioner

MM

Mr M Mccord

Feefo-verifierat

4 years ago

Vad Mr M Mccord sa om FlyDirect:

Fine apart from 3 hour delay on the way back.

Service was fine .... living on the Isle of Man ..... but the return flight from Palma to the IOM on 23/07/2022 was delayed by 3 hours (because of crew issues)

Nuria Arocas

FlyDirect

4 years ago

Thank you for you honest review. Delays are out of our control, however we do apologize for the inconvenience caused. On a positive note, we are happy that you had a great time in Majorca and you enjoyed the stay at the accommodation chosen. Looking forward to organising your next holiday in the future!

Produktomdömen

Köpdatum: 23/07/2022

0

Betrodd kund

Feefo-verifierat

4 years ago

Usually love these direct flights So convenient for travel From Isle of Man

I would always use direct flights from Isle of Man so much easier But on the return flight from majorca The communication was so bad We found out by checking the internet ourselves our flight was...

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Nuria Arocas

FlyDirect

4 years ago

Thank you for your feedback. We do apologize for the delay although it is totally out of our control. We truly understand your frustration due to the long waiting time at the airport and not being informed properly. We are investigating why the crew didn't keep you posted at all times. With regards to the flight times, at the time of booking you already know the times, so that it's not a surprise when you travel. We are looking to offer different times for next program. On a positive note, we hope you had a great time in Majorca!

Produktomdömen

Nuria Arocas

FlyDirect

4 years ago

Thank you for your feedback. We do apologize for the delay although it is totally out of our control. We truly understand your frustration due t the long waiting time at the airport and not being informed properly. We are investigating why the crew didn't keep you posted at all times. With regards to the flight times, at the time of the booking you already know the times, so that it's not a surprise when you travel. We are looking to offer different times for next program. On a positive note, we hope you had a great time in Majorca!

Köpdatum: 23/07/2022

0

MB

Mr R Berry

Feefo-verifierat

4 years ago

Vad Mr R Berry sa om FlyDirect:

A fantastic experience

Fantastic experience and dealing with Fly Direct was so easy. The return flight was delayed by 3 hours which was OK but a lack of information was frustrating which is why I haven’t awarded 5stars.

Nuria Arocas

FlyDirect

4 years ago

Thank you for taking the time to review us. We would like to apologize for the delay, at least, it happened on your way back :) On a positive note, we are happy to hear that your booking experience was easy peasy!

Produktomdömen

Köpdatum: 23/07/2022

0

Betrodd kund

Feefo-verifierat

4 years ago

Would still consider using again though

Positives Direct from IOM Comfortable plane Negatives Delayed both ways 3.30 minutes on return Only tea and a brownie on plane Lacking organisation for pick up at airport

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. We couldn't agree more, flying direct to the destination is the way to go! We do apologize for the delay and we totally understand your frustration, however this is totally out of our control. With regards to the on board service, the challenges faced by airports everywhere this summer have led us to take the decision to offer something that we could confidently guarantee across our flights rather than a service that we may promise but then not always be able to deliver on. On a positive note, we are happy to hear that you had a great time in Majorca!

Produktomdömen

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. We couldn't agree more, flying direct to the destination is the way to go! We do apologize for the delay and we totally understand your frustration, however this is totally out of our control. With regards to the on board service, the challenges faced by airports everywhere this summer had led us to take the decision to offer something that we could confidently guarantee across our flights rather than a service that we may promise but then not always be able to deliver on. On a positive note, we are happy to hear that you had a great time in Majorca!

Köpdatum: 23/07/2022

0

Betrodd kund

Feefo-verifierat

4 years ago

Easy flight booking

Really easy to book and replied really quickly to questions I had.

Nuria Arocas

FlyDirect

4 years ago

Happy clients, happy team!

Produktomdömen

Köpdatum: 23/07/2022

0

Betrodd kund

Feefo-verifierat

4 years ago

Excellent service during booking, pre-flight and the flight was great.

Nuria Arocas

FlyDirect

4 years ago

We are happy to make a memorable experience for you in FlyDirect!

Köpdatum: 23/07/2022

0

Betrodd kund

Feefo-verifierat

4 years ago

Excellent

Excellent service. I bought a last minute return direct flight to Majorca. Was kept informed & the airline staff were very professional.

Nuria Arocas

FlyDirect

4 years ago

Last minute plans turn out to be the best!

Produktomdömen

Köpdatum: 19/07/2022

0

Betrodd kund

Feefo-verifierat

4 years ago

Lack of communication

I booked and paid the full amount for the holiday on the phone. I was told the confirmation would be sent by e mail but it didnt arrive until i phoned again. When we were due to fly I had received no...

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Rebecca Evans

FlyDirect

4 years ago

Many Thanks for your feedback. We're sorry that you had issue in receiving communications from us. We send a pre-departure email to all clients around a week before their trip that includes all of the information mentioned above. I am sorry if you didn't receive this email, and that that wasn't flagged after your first call which it should have been. Unfortunately at the moment we are experiencing staff shortages and have had to temporarily reduce our opening hours accordingly. We hope that this did not detract from an otherwise pleasant holiday and that you choose FlyDirect again in the future.

Produktomdömen

Köpdatum: 19/07/2022

0

MP

Mr F Parkes

Feefo-verifierat

4 years ago

Vad Mr F Parkes sa om FlyDirect:

A terrific service direct from the Isle of Man to Palma.

A terrific service direct from Isle of Man to Palma, no hassle going through large UK airports. I only wish there were more direct flights to other European destinations such as Nice and Ibiza, and...

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Nuria Arocas

FlyDirect

4 years ago

Thank you for your kind word. We're pleased to hear that your experience with FlyDirect was excellent :) We couldn't agree more! Flying direct to the destination means a hassle-free journey as well as an enhanced holiday experience. Looking forward to organising your next adventure, perhaps to a different destination in the future!

Produktomdömen

Köpdatum: 16/07/2022

0

NI

Nikki

Feefo-verifierat

Isle of Man

4 years ago

Vad Nikki sa om FlyDirect:

More direct flights from the Isle of Man please!

Everything was straightforward from start to finish. Lovely hotel and the private transfer was great. Being able to fly direct from the Isle of Man was amazingly easy and made the whole holiday...

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Nuria Arocas

FlyDirect

4 years ago

Thank you for your 5-star review. We're pleased to hear that your experience with FlyDirect was excellent :) We couldn't agree more! Flying direct to the destination means a hassle-free journey as well as an enhanced holiday experience. Looking forward to organising your next adventure!

Produktomdömen

Köpdatum: 16/07/2022

0

FlyDirect Omdömen

MAJORCAFler recensioner av den här produktenVisa produktwebbplatsReally enjoyed Palma .... only downside of the holiday was 3 hour flight delay on the way back

MAJORCAFler recensioner av den här produktenVisa produktwebbplatsJust bad communication no contact after initial purchase

Hotel EdenFler recensioner av den här produktenVisa produktwebbplatsSo easy to do and a great choice of hotels and resorts.

Tomir Portals SuitesFler recensioner av den här produktenVisa produktwebbplatsNoisey at times after midnight Doors banged in corridor Nice pool Friendly staff Large clean room

MAJORCAFler recensioner av den här produktenVisa produktwebbplatsEasy to book and helpful when contacted

MAJORCAFler recensioner av den här produktenVisa produktwebbplatsVery well organised & good service from start to finish.

Zafiro Rey Don JaimeFler recensioner av den här produktenVisa produktwebbplatsNice hotel and staff but the bedroom walls were paper thin and you could literally hear what the guests next door were saying. on two occasions the couple next door came home from the bar very late...Läs mer

MAJORCAFler recensioner av den här produktenVisa produktwebbplatsWe hired a Villa in Port Andraxt which was ideal for our family holiday.

Elba Sunset MallorcaFler recensioner av den här produktenVisa produktwebbplatsGreat value! Great experience.

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